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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(904) 645-7111
Jacksonville, FL
https://www.ffbf.com
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • for
    First Federal Bank
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    Taylor T
    Posted on June 27th, 2026 05:06 PM
    As a first-time homebuyer, I couldn't have asked for a better mortgage lender than Matt Krasnoff at First Federal Bank. From the very beginning, Matt made what could have been an overwhelming process feel manageable and straightforward.He was...
    read more
    Reply from Owner
    September 22nd, 2026 06:29 PM
    Taylor - congratulations on purchasing your first home! Matt's dedication to helping buyers successfully navigate the loan process is highly valued at First Federal Bank. Thank you again for your kind words and sharing your experience.
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    Corporate
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    Allison V
    Posted on June 27th, 2026 12:03 PM
    Corporate has received a review with 5 star rating from Allison V
    Reply from Owner
    July 2nd, 2026 04:39 PM
    Thank you, Allison. We appreciate your feedback and look forward to serving you.
  • for
    Juley Henry
    Encompass
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    Allison V
    JACKSONVILLE, FL
    Posted on June 27th, 2026 12:02 PM
    Juley was available whenever needed. Provided information in a way that was easy to understand. She helped us close early and hustled to meet our family's needs. she was very friendly and kind during a stressful but exciting moment in our lives....
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    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    Allison, I'm grateful for your kind words and happy to hear that I could be there for your family during such an important time. It's wonderful to know that the information was clear and that we could close early to meet your needs. If you...
    read more
  • for
    Gina Ortiz
    Encompass
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    Hugo A
    Olathe, KS
    Posted on June 27th, 2026 03:06 AM
    Gina did a really good job, and we really liked how she worked. Great job overall. Would highly recommen.
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    Thank you, Hugo. I'm happy to know you appreciated my work and would recommend me. If there's anything else I can assist you with, please let me know.
  • for
    Casey Sorensen
    Encompass
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    Lisa D
    PONTE VEDRA BEACH, FL
    Posted on June 26th, 2026 05:38 PM
    It was easy to use the portal to upload and sign documentation.
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    Lisa, I'm pleased to hear that you found the portal easy to use for uploading and signing documentation. If you have any more feedback or need assistance, feel free to reach out.
  • for
    Casey Sorensen
    Encompass
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    Barbara W
    PONTE VEDRA BEACH, FL
    Posted on June 26th, 2026 02:01 PM
    Casey is so easy to work with. He explains everything and keeps communicating and updating throughout the process. His personality is calm and keeps everyone moving forward. As. Realtor, I wish all my customers would use him!
  • for
    Juley Henry
    Encompass
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    Neil B
    JACKSONVILLE, FL
    Posted on June 25th, 2026 03:08 PM
    Let me tell you; Juley is amazing.How many lenders would get in their car and drive to an HOA's insurance office an hour before closing to fix a clerical error so the transaction could still close on time?Not many.But Juley would, and she did....
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  • for
    Juley Henry
    Encompass
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    Elizabeth B
    JACKSONVILLE, FL
    Posted on June 25th, 2026 01:01 PM
    Your willingness to step in and help made all the difference. You definitely went above and beyond and saved the day. Thank you so much!
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    Corporate
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    David V
    Posted on June 25th, 2026 12:20 PM
    Another excellent mortgage experience! Went without a hitch, closed on time.
    Reply from Owner
    August 17th, 2026 12:50 PM
    Great news! Thank you for sharing and choosing First Federal Bank!
  • for
    Betsy Gordon
    Encompass
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    David V
    Safety Harbor, FL
    Posted on June 25th, 2026 12:20 PM
    It was fast, easy painless. Communication was excellent.
    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    David, I'm glad to hear that the process was fast and easy for you. I appreciate your feedback on the communication. If you have any more questions or need assistance in the future, feel free to reach out.
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
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    © 2026 First Federal Bank. All Rights Reserved.