First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Fri
9 AM to 5 PM
Sat
closed
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closed
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Jaime Ortiz
I had a great experience working with the loan officer throughout the entire home financing process. They were knowledgeable, responsive, and always took the time to explain each step clearly. Their professionalism and dedication made the process...
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Communication helping me understand
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Kailee, thank you for highlighting the communication and assistance you received. I'm glad I could help you understand the process. If you have any other questions or need more support, please feel free to reach out. XOX< Jamie
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Corporate
Betsy is extremely communicative , kind, and thorough. I felt like she had my best interest in mind during the ENTIRE process. I can't imagine a better experience
Reply from Owner
July 20th, 2026 02:23 PM
Thank you for the kind review, Bethany! The FFB team strives to make sure our customers know we care and that we will do everything we can to meet their needs. Thank you for choosing First Federal!
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Bethany J I
Jacksonville, FL
Posted on July 18th, 2026 12:10 PM
Betsy is extremely communicative , kind, and thorough. I felt like she had my best interest in mind during the ENTIRE process. I can't imagine a better experience
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Bethany, I'm grateful for your kind words and happy to know that you felt supported throughout the process. It was a pleasure to work with you, and if there's anything more I can do, please don't hesitate to reach out.
Great communication, great explanations for somebody new to home buying, and just a really nice and personable individual to collaborate with.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Troy, I appreciate your kind words. I'm pleased to hear that the communication and explanations were helpful for you as a new homebuyer. It was a pleasure working with you, and if you have any more questions or need further assistance, please...
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Theresa's communication is outstanding and she kept everyone informed throughout the transaction, respond quickly, and work diligently to ensure deadlines are met. She took the time to educate buyers, making the financing process smooth and...
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We wouldn't have been able to get through this without Theresa's guidance From our very first call all the way to closing she was incredibly helpful
Reply from Theresa Andreoni-Conwell
September 15th, 2026 09:57 PM
John, I'm grateful for your kind words and am happy to have been able to guide you from our first call to closing. It's wonderful to know that you found my assistance helpful throughout the process. Thank you for choosing First Federal Bank....
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Stan was always avaliable and was very helpful throughout the complete transaction. Looking forward to Our next Mortgage.
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Helpful and informative no matter the question. very appreciated
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Thank you for your feedback, Josue. I'm pleased to know that you found the assistance helpful and informative at First Federal Bank. Your appreciation is valued, and I'm here to help with any questions you may have.
Theresa was understanding, considerate, kind and went above and beyond to help us. She was very responsive
Reply from Theresa Andreoni-Conwell
September 15th, 2026 09:57 PM
Desiree, I appreciate your kind words and am glad to hear that you found my assistance understanding and responsive. It was my pleasure to go above and beyond to help you. Thank you for choosing First Federal Bank.
101–110 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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