First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
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Betsy Gordon is an experienced professional with excellent communication skills. Betsy helped my first-time homebuyers with numerous scenarios and questions. First Federal Bank is lucky to have Betsy working with customers and real estate agents....
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Juley was super informative and insightful. She kept us on budget and actually got us a cheaper mortgage than she had initially calculated
Reply from Juley Henry
September 11th, 2026 11:10 PM
Cameron, I'm glad to hear that I could provide you with helpful information and insights. Keeping you on budget and securing a more affordable mortgage is always my goal. Thank you for your kind words!
Jamie was absolutely incredible throughout our home-buying journey in the Quad Cities. From day one, she took what could have been a stressful and overwhelming process and made it clear, manageable, and surprisingly smooth.She was always available...
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Corporate
Betsy Gordon helped so much with our home buying loan process. Even when our needs for said loan could not be met because of something out of our control she did everything and went beyond what any normal person would do! She was awesome!
Reply from Owner
August 17th, 2026 12:49 PM
Thank you for the review! Betsy loves helping homeowners and we are honored you selected FFB.
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Communication and ease of access as a first time homebuyer was great. Betsy helped explaing explain everything that was a little confusing to make this process memorable.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Samuel, I'm glad to know that communication and accessibility were beneficial during your first homebuying experience. It's wonderful to hear that I could help clarify any confusing aspects for you. If you have any more questions or need further...
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Muy excelente persona excelente forma d orientarnos dar su opinion con su experiencia siempre comentandonos y buscándonos para tener la mejor opción para nuestro hogar🙏 para optenerla de la forma correcta. muy recomendable Dios lo bendiga...
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Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
Gracias por tus amables palabras, Marco. Me alegra saber que mi orientación y experiencia te han sido útiles para encontrar la mejor opción para tu hogar. Tu recomendación y bendiciones son muy valiosas para mí.
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🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁🙁
Reply from Michael Zerr
July 22nd, 2026 02:54 PM
We're sorry to see that you're not happy with your experience, Maria. I understand our VP of Sales reached out to you and discussed your situation in detail. If you have any further questions please feel free to reach back out to him directly....
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First Federal Bank
Jason Jepsky was amazing to work with!!! Responsive, knowledgeable and ensured that I had everything I needed through the entire process. This has been one of the best experiences I’ve had in my home buying process. Highly recommend!!
Reply from Owner
July 21st, 2026 02:39 PM
Thank you for your kind review and continued support LaToya. We agree- Jason is amazing! We truly appreciate your trust in our bank and are glad to hear about your positive experience.
Made the entire process extremely easy as a first time home buyer!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Kaitlyn, I'm pleased that your experience as a first-time homebuyer was made easy. Thank you for trusting me with such an important milestone. If there's anything more I can help you with, just let me know!
Review
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Gina OrtizI was so easy to work with Gina! My clients are very satisfied. I will recomend again.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.