First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
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closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
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Reviews from Web
Melanie was very through and helpful with a challenging transaction.
Melanie was reachable and communicated every step of the way. Any question we had was dealt with quickly and with utmost professionalism.
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Corporate
Jimmy responds quickly. And he was able to provide a loan for my customer to match or better another quoted to them in the field.
Reply from Jimmy Olivero
January 8th, 2024 03:54 PM
Thank you Lois, It's a great pleasure working with you.
Casey was very responsive and informative through every step of the process. He made my home buying process very simple and smooth.
Jamie's warm personality and quick response time made her absolutely great to work with. I knew I could ask a question about my paperwork and she would get back to me quickly as well as take the time to explain it in a way I understood.
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you Jessie for the kind words! I was my pleasure helping you with your current mortgage needs and hope to help you again down the road soon! :) Take care. Cheers to 2024!
for
Corporate
Communication
Communication, availability, kindness, detailed explanations, process efficiency, online platform, messages or calls before emails, being there on the signature day
Casey always communicates with clients and agents. You never have to wonder about details. He is on top of everything.
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Mark was very helpful throughout the whole process. We were initially going to use Bank of America but the loan application with Watson was quicker and much easier.
for
Good follow up and guidance from your team.
Reply from Stan Cox
September 11th, 2026 11:10 PM
Thank you for the great review Kevin. Please don't hesitate to reach out with any questions.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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