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Waterstone Mortgage in Brookfield, WI

Waterstone Mortgage, Brookfield, WI

Brookfield, WI
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • L
    Lindsay S
    Posted on September 7th, 2026 12:00 AM
    Ken was fantastic to work with, kept it a low stress situation throughout, he was a valuable resource to us and kept us up-to-date during the process.
    Reply from Ken Jarosz
    September 8th, 2026 04:44 PM
    Thank you for the wonderful feedback! It was a pleasure working with you, and I’m glad I could help make the process feel smooth and low-stress. I truly appreciate your trust and wish you all the best!
  • M
    Mary L R
    Pinellas Park, FL
    Posted on September 6th, 2026 06:11 PM
    I prefer personal communication for better understanding of the process of home buying.
    Reply from Mary Catherine McBride
    September 14th, 2026 08:26 PM
    Mary, I appreciate your feedback and completely understand the importance of personal communication in the home-buying process. I'm always here to ensure you have a clear understanding and am happy to discuss any questions you may have directly....
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  • A
    Aaron W
    Pulaski, VA
    Posted on September 6th, 2026 02:58 PM
    Had a great experience working with Jesse on a recent transaction. He was professional, responsive, and kept everything moving smoothly from start to finish. We were actually able to close about two weeks ahead of schedule, which was awesome...
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    Reply from Jesse Johnson
    September 14th, 2026 02:26 PM
    Thank you, Aaron, for your kind words. I'm glad to hear that the transaction went smoothly and that we were able to close ahead of schedule. It's always a pleasure working with someone who values good communication and efficiency as much as...
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  • A
    Alisa K
    Freeport, FL
    Posted on September 6th, 2026 02:41 PM
    Dawn was incredibly communicative, understanding, and informative. She was there for every step of the process and we could not be happier with our experience.
    Reply from Dawn Hoffman
    September 6th, 2026 03:14 PM
    Thank you for your kind words! It was a pleasure helping you with your new home purchase. I hope you make lots of great memories in your new home!
  • I
    Isa H
    Posted on September 6th, 2026 02:30 PM
    Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Isa H
    Reply from Owner
    September 14th, 2026 01:42 PM
    Isa, thank you for the perfect rating! I'm glad to know that your experience with Waterstone Mortgage was a positive one.
  • E
    Eliza H
    Odessa, TX
    Posted on September 6th, 2026 02:29 PM
    Clarissa and her team were so amazing and so helpful with everything and they ensured the process of us getting our home went smoothly! If you are looking for a forever home I would definitely recommend them ! 10/10 overall. 😊😊
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    Reply from Clarissa Hernandez
    September 14th, 2026 08:23 PM
    Eliza, I'm grateful for your kind words and happy to know that the process went smoothly for you. It's wonderful to hear that you would recommend us. Thank you for your trust and support!
  • C
    Carl S
    Edgewood, NM
    Posted on September 6th, 2026 01:24 PM
    had trouble in several occasions, getting a hold of you or and other members of your group during the transaction. So lack of responsiveness in a timely manner was challenging at times. To your credit this transaction went through three potential...
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    Reply from John Gabaldon
    September 14th, 2026 05:19 PM
    Carl, I appreciate your feedback and apologize for the challenges you faced in reaching us during the transaction. While I'm glad we managed to navigate the delays and close the transaction, I'll work on improving our responsiveness. Please...
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  • for
    Waterstone Mortgage - Appleton, WI
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    S
    Sarah G
    Posted on September 6th, 2026 12:58 PM
    Waterstone Mortgage - Appleton, WI has received a review with 5 star rating from Sarah G
  • S
    Sarah J G
    Freedom, WI
    Posted on September 6th, 2026 12:58 PM
    Pam is knowledgeable and always available to answer any questions.
    Reply from Pam Beattie
    September 14th, 2026 08:32 PM
    Thank you, Sarah, for your kind words. I'm pleased to know that my availability and knowledge were helpful to you. If you have any more questions or need further assistance, feel free to reach out.
  • A
    Adam S
    Lyman, NE
    Posted on September 6th, 2026 12:29 PM
    Clarification of details on decisions, I'm a very capable person, so presenting options with advice on which ones are best is preferable, not just doing what is perceived to be the easy way until it's too late to change course. Further, Kelly...
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    Reply from Kelly Loveland
    September 8th, 2026 02:01 PM
    Adam, I appreciate your feedback. I'm grateful to have been able to provide the reliable communication you needed during the process. Please feel free to reach out directly if there's anything more you'd like to address or discuss further.
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions