Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Ashley was awesome and may just process both smooth and easy with 100% recommend her to anyone thank you
Reply from Ashley Kargar - Waterstone Mortgage
May 2nd, 2026 01:50 PM
Thank you for the wonderful feedback—I truly appreciate it! I’m so glad I could make the process smooth and easy for you. It was a pleasure working with you, and I’m always here if you need anything moving forward.
Sandra is always incredible to work with. Her team was on top of everything in this ever changing transaction. Way to go team!!!
Reply from Sandra Claymore
May 8th, 2026 02:56 PM
Thank you for your kind words, Debbie. I'm glad to hear that you had such a positive experience with my team and me during this transaction. We strive to stay on top of everything, and it's great to know that our efforts made a difference for...
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John Gabaldon at Waterstone Mortgage NMLS #422738 has received a review with 5 star rating from Bryce V
Reply from Owner
May 8th, 2026 02:48 PM
Thank you, Bryce, for the 5-star rating. I appreciate your support!
John and his team were quick and very easy to work with. Great experience. Laura Maez sent some confidential documents to one of my coworkers that should have never recieved them. Hopefully she can learn from this mistake in the future and...
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Reply from John Gabaldon
May 8th, 2026 02:19 PM
Thank you, Chandler, for your feedback and recommendation. I'm glad to hear you found working with us to be a great experience. I apologize for the issue with the documents and appreciate your understanding. Please feel free to reach out directly...
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Andy Burton and his team were extrememly organized, professional, and great with communication. Their customer service and knowledge were exceptional. I highly recommend using Andy Burton for your mortgage set up and processing!
Reply from Owner
May 4th, 2026 07:08 PM
Thank you for the raving review! We enjoyed working with you and hope to help you again in the future.
We had a VA loan and short closing timeframe with some hurdles but the team stayed on top of things and did great from start to finish!!
Reply from Owner
May 8th, 2026 02:46 PM
Angie, I'm happy to hear that everything went well with your VA loan despite the challenges and short timeframe. I appreciate your kind words and am here if you need any further assistance.
We had a VA loan and short closing timeframe with some hurdles but the team stayed on top of things and did great from start to finish!!
Reply from Clarissa Hernandez
May 8th, 2026 01:56 PM
Angela, I'm glad to hear that despite the hurdles and short timeframe, everything went smoothly with your VA loan. I'm grateful for your positive feedback and am here if you need any further assistance.
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Everything was easy. It was made very clear what documents were needed and we didn't get constant requests for more documents.
Reply from Jason Stier
May 8th, 2026 01:33 PM
I'm pleased to hear that the process was easy for you, Robert, and that the document requirements were clear. Thank you for sharing your experience with Waterstone Mortgage and me.
Working with Jason Pike as a first-time homebuyer was an excellent experience! From the moment we started, he made the entire process feel seamless and stress-free. Jason took the time to explain each step clearly, answered all my questions...
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Reply from Jason Pike
May 7th, 2026 03:00 PM
Thank you for your nice review. We were so happy to help you with your first home. We appreciate you.
The whole team was available and fast to respond with any questions or concerns. Even after business hours.Thank you so much
Reply from Brittani Ratcliffe
May 1st, 2026 02:03 PM
I appreciate your kind words, Erica. I'm pleased to know that our team's responsiveness, even after business hours, made a positive impact on your experience. Thank you for sharing your feedback and for trusting me with your mortgage needs.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions