Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Melena was so easy to work with! She did all the heavy lifting on the back end but was also always available to answer any questions I had. It made the process so smooth and easy for a first time homebuyer like myself! Highly recommend!!
Reply from Dawn Morgan
June 15th, 2026 04:41 PM
Rachel, I'm pleased to hear that Melena made the process smooth and easy for you as a first-time homebuyer. Your recommendation is greatly appreciated, and I'm glad you had a positive experience.
Kept us well informed what was going on with all the different items that needed to be addressed! Thank you!
Reply from Lee Warbinton
June 9th, 2026 08:48 PM
I appreciate your feedback, Robert. I'm happy to know that you felt well-informed throughout the process. If there's anything further you need, please let me know.
Carol was a great help in our home buying journey!
Reply from Carol Zink-Mailloux
June 8th, 2026 04:31 PM
Kevin, I'm glad to hear that I could assist you during your home buying journey. Thank you for your kind words and for choosing Waterstone Mortgage!
Easy communication, responsive team, overall knowledgable and able to educate clients on their options.
Reply from Margie Hennessey
June 8th, 2026 02:52 PM
Anna, I appreciate your kind words about the communication and responsiveness you experienced. I'm glad to know that my team and I could provide the knowledge and education you needed. If there's anything more I can assist with, please let...
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She was amazing and I was able to get my house closed at eight working days which is virtually unrealistic, but she did it and I only have to stay in the hotel for a couple of days. I would Definitely recommend her they’re looking for their...
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Reply from Owner
June 9th, 2026 02:17 PM
Nancy, I appreciate your kind words and recommendation. I'm glad I could help you close on your house so quickly, minimizing your hotel stay. If you need any assistance in the future, please feel free to reach out.
No personal explanation of any of the paperwork. All activity was through the portal.
Reply from Nancy Griego
June 8th, 2026 01:42 PM
Sharen, I appreciate your feedback and apologize for any inconvenience. Please reach out to me directly if you have any concerns or further questions about the paperwork, and I'll be happy to assist you personally.
Carol is very responsive and has such a deep knowledge base. I appreciate that she can make a mortgaged offer close as quickly as a cash offer. So crucial in a busy market.
She kept us up to date and was very procative.
Thanks Carol!
Reply from Carol Zink-Mailloux
June 8th, 2026 01:41 PM
Shahida, I'm happy to hear that my responsiveness and knowledge have been helpful to you in navigating a busy market. It's great to know that the process felt efficient and that you were kept informed throughout. Thank you for your kind words...
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Neal and his team are always on top of everything and great with updating me on the progress of the loan. They're very knowledgeable and are always able to solve whatever situation may arise. Id recommend using Neal and his team to anyone that...
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Reply from Neal Tipton
June 1st, 2026 04:07 PM
Thank you so much for the thoughtful review and recommendation. It means a lot coming from a Realtor who sees firsthand how many moving parts there are behind the scenes. We work hard to keep everyone informed, anticipate issues early, and...
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The team was on top of everything need to complete the process in the time frame.
Reply from Nathan Jensen at Waterstone Mortgag...
June 1st, 2026 03:07 PM
Congrats again Joe! We always love working with you
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I set out to find a new home to purchase, and did find one that was perfect for meJo Dyess made it happen No matter what obstacles arise, she navigated through it like the professional she isI would highly recommend her in any real estate endeavor...
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Reply from Jo Dyess
June 8th, 2026 07:49 PM
Stephen, I'm glad to hear that you found the perfect home and that I could help make it a reality. Your recommendation and kind words about my professionalism are truly appreciated. If you ever need any further assistance, please don't hesitate...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions