Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We cannot thank Tiffany enough for everything she did to help us refinance our home. She made what could have been a stressful and overwhelming process feel so much easier. She is always patient, knowledgeable, responsive, and genuinely cares...
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Reply from Tiffany Staples
August 17th, 2026 05:18 PM
Naomi, your heartfelt words mean a lot to me. I'm glad I could make the refinancing process easier and support your family through this important step. It was wonderful to work with you and I'm grateful for the trust you've placed in me. Thank...
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My husband and I started looking for a new home in April , and while it took a bit of time for us to find the right one- Melena was with us every step of the way! She made everything so smooth and stress-free, we will always choose Melena Dawn...
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Reply from Dawn Morgan
August 17th, 2026 07:38 PM
Morgan, I'm happy to hear that Melena was able to support you throughout your home search and make the process smooth and stress-free. It's great to know you feel confident choosing Melena Dawn Mortgage Group for such important decisions.
Communication was definatly a problem. Waterstones dates did not match realtor or 1031 holder. Did not inform status of loan or what was being worked. We also did not like the last minute surprises the day of the closing.
Reply from Waterstone Mortgage
August 10th, 2026 06:20 PM
Thank you for sharing your feedback. I’m disappointed to hear that communication throughout the process did not meet your expectations. Regardless of the moving pieces involved in a transaction, you should feel informed about where your loan...
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Jason Pike at Waterstone Mortgage NMLS #471725 has received a review with 5 star rating from Christine E
Reply from Owner
August 15th, 2026 01:10 PM
Christine, thank you for the excellent rating. I'm grateful for your support and pleased to have been of service to you at Waterstone Mortgage.
The entire process felt seamless and easy. We felt we were notified of everything and kept up to speed on the process. Being able to fill out the information and sign documents online was incredibly helpful. And everyone was speedy in responses...
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Reply from Jason Pike
August 14th, 2026 09:33 PM
Christine, I appreciate your positive feedback. It's great to hear that the process felt seamless and that online document handling was helpful for you. I'm glad we could keep you informed and respond quickly to your questions. Thank you for...
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It definitely had its rough moments but Nichole kept us updated and positive.
Reply from Nichole Curtis
August 14th, 2026 08:57 PM
Alliyah, I'm glad I could keep you updated and maintain a positive outlook during the rough moments. Thank you for your kind words and for trusting me with this process.
Prompt and responsive to all questions! Enjoyable to work with.
Reply from Brittani Ratcliffe
August 14th, 2026 01:10 PM
Thank you, Meghann! I'm grateful to hear you found the process prompt and responsive. It was enjoyable working with you as well.
Great communication John and April, thank you!
Reply from John Gabaldon
August 14th, 2026 07:30 PM
Rebecca, I appreciate your kind words about the communication you experienced with me and April. It's great to know that we could assist you effectively.
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Eric and Alex worked diligently and promptly to make sure we were on time with any and all documentation. they were always available to answer any questions that I had no matter the time.
Reply from Eric Putt
August 14th, 2026 07:11 PM
Erika, I'm grateful for your kind words about Alex and me. I'm pleased we could assist you promptly and be available whenever you needed us. Thank you for sharing your experience.
Keena gave my Mortgage experience the knowledge, patience, and personal relatability I needed to feel comfortable with every step. She was the calm in the storm of anxious questions I had throughout the process. Her communication was on point...
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Reply from Keena Westling
August 14th, 2026 06:45 PM
GeNee, thank you for sharing your positive experience. I'm grateful to hear that my knowledge and communication provided comfort and clarity throughout the mortgage process. If you have any more questions or need further assistance, please...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions