Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
for
Ruoff Mortgage - Grand Rapids
Travis communicated very well. Thanks Travis Gregg!
Reply from Travis Gregg
April 8th, 2026 01:42 PM
I'm glad to hear that you found my communication effective, Joel. Thank you for taking the time to share your feedback. If you have any more questions or need assistance in the future, please feel free to reach out.
Lori was a pleasure to work with and would highly recommend.
Reply from Lori Hiscock, Ruoff Mortgage
March 9th, 2026 03:57 PM
Thank you so much for sharing this, Tracy! I appreciate the kinds words and enjoyed the opportunity to help.
for
Ruoff Mortgage - Columbus
Very professional. They made the process quick, easy, and stress free
Reply from Owner
March 10th, 2026 02:48 PM
Thank you, Lisa, for your wonderful review! We're delighted to hear that our team made the mortgage process quick, easy, and stress-free for you. Providing professional service is our top priority, and your feedback motivates us to continue...
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Keith Luken is top tier. very professional, and knowledgeable. I appreciate all the hard work he has done to make this process easy. I would not want to work with anyone else. He is one in a trillion!!!!! Thank you!
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Reply from Keith Luken, Ruoff Mortgage
March 9th, 2026 04:58 PM
Thank you Lisa! It was a pleasure working with you and Mark. Hope you enjoy your beautiful home!
Stacy answered all my questions immediately and in language that we were able to understand as first time home buyers . She even went as far as to advocate for us with the builder to get an escrow holdback when certain items were not completed...
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Reply from Stacy Deitrich, Ruoff Mortgage
March 17th, 2026 01:35 PM
It's wonderful to know that I could assist you effectively as first-time home buyers, Sofia. I'm glad I was able to clarify your questions and support you with the escrow holdback. Thank you for your recommendation, and if there's anything...
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Nate was friendly and always available to answer questions. Thank you!!
Jamie Freeze, Ruoff Mortgage has received a review with 5 star rating from Sarah W
Reply from Owner
March 20th, 2026 01:18 PM
Thank you for the perfect rating, Sarah. I'm pleased to know that you had a positive experience. If you ever need assistance in the future, feel free to reach out.
Communication and friendly customer service. Also there were never any strings attached or tricky marketing behind our decisions and recommendations with our loan officer. It was all in our best interest.
Reply from Jamie Freeze, Ruoff Mortgage
March 19th, 2026 03:08 PM
It's reassuring to hear that you felt supported and well-informed throughout the process, Sarah. My focus is always on your best interests with clear communication and honest guidance. If there's anything else you need, please feel free to...
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Keith did fantastic job in helping our daughter purchase her home.
Was very good in keeping in touch with and handling questions,
Reply from Keith Luken
March 19th, 2026 02:48 PM
I'm glad to hear that I could assist your daughter in purchasing her home, Stephen. Staying in touch and addressing any questions is a priority for me, and I'm pleased it contributed positively to her experience. If there's anything further...
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It was scary being long distance but Laura and team seemed to be just a phone call away
Reply from Laura Roberts, Ruoff Mortgage
March 10th, 2026 01:10 PM
Thank you Mary for your wonderful review! I'm happy you felt that I was just as close as a phone call. I know logistics were a tough part of this process but I'm glad you felt supported throughout. I'm blessed to be a small part of your journey...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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