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Ruoff Mortgage - NMLS 141868 in Fort Wayne, IN

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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5 Star
97%
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Reviews from Web
  • L
    LEANN K
    Schererville, IN
    Posted on March 18th, 2026 04:16 PM
    Very kind and helpful through the process!
    Reply from Mary Karabatak
    March 28th, 2026 04:17 PM
    Leann, I'm glad to hear that you found my support helpful throughout the process. If there's anything more you need or any questions arise, please feel free to contact me at any time.
  • T
    Tige L L
    Columbia City, IN
    Posted on March 18th, 2026 03:55 PM
    He was very knowledgeable and personable. And was a great help through The mortgage process . As the process has changed quite a bit.
    Reply from Bryan Graham, Ruoff Mortgage
    March 18th, 2026 04:00 PM
    I appreciate your feedback, Tige. It's great to hear that you found my approach knowledgeable and personable throughout the mortgage process. Navigating changes effectively is something I aim to assist with, so I'm glad I could be of help....
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  • P
    Patrick B
    Springboro, OH
    Posted on March 18th, 2026 03:44 PM
    Good communication fast reliable service
    Reply from Shannon Ryan, Ruoff Mortgage
    March 18th, 2026 08:06 PM
    We were ready to close weeks early because of your quick responses and documentation. Thank you for trusting us to get you into your beautiful new home in Springboro!
  • E
    Erin G
    Merrillville, IN
    Posted on March 18th, 2026 03:23 PM
    Process was clear and organized
    Reply from Kate Cusack, Ruoff Mortgage
    March 18th, 2026 04:18 PM
    Thank you, Erin!
  • for
    Jim Luana
    SFTP
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    Jeramie F
    Marion, OH
    Posted on March 18th, 2026 03:21 PM
    Well to begin with our loan officer either was fired or quit in the middle of our deal and the company or he didn't even let us know that it had happened! We found out from us calling the mortgage company and talking to a whole different loan...
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  • for
    Peggy Alley, Ruoff Mortgage
    google
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    Mark H
    Posted on March 18th, 2026 03:12 PM
    I like dealing with your best friend… They always keep you up to speed. You can even call or text her on a Sunday.
    Reply from Owner
    March 30th, 2026 05:47 PM
    I'm glad you find working with me comfortable, Mark, and that you appreciate the communication. Keeping you informed at every step is important, and I’m always here to assist, even on Sundays. Thank you for your trust in me at Ruoff Mortgage....
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  • for
    Peggy Alley, Ruoff Mortgage
    Encompass
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    Mark H
    Mentor, OH
    Posted on March 18th, 2026 03:11 PM
    Awesome communication… It felt like I was dealing with a close friend.
  • S
    Shelby N M
    Lebanon, IN
    Posted on March 18th, 2026 03:08 PM
    The experience that we had with Mark and his team was awesome!
    Reply from Mark Hardin, Central Indiana | Ruof...
    March 18th, 2026 03:27 PM
    Shelby, I'm pleased to hear that your experience with me and my team was positive. It's important to me that you felt supported throughout the process. Thank you for sharing your experience and choosing Ruoff Mortgage.
  • B
    Brian M H
    MOUNT VERNON, OH
    Posted on March 18th, 2026 03:07 PM
    Better communication within the Ruoff office as to who was doing what and ensuring ASKs are necessary and/or already addressed.
    Reply from Julie Chester, Ruoff Mortgage
    March 24th, 2026 03:46 PM
    Thank you for your input, Brian. I understand that clear coordination within the office is important, and I appreciate your perspective on this. It's crucial that any requests we make are relevant and previously addressed when possible. I am...
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  • K
    Kyle R R
    Noblesville, IN
    Posted on March 18th, 2026 03:06 PM
    Ryan is awesome to work with. He was very knowledgeable throughout the process, and was even patient with us while we were watching the rate market develop.
    Reply from Ryan Frantz, Ruoff Mortgage
    March 18th, 2026 03:20 PM
    Hey Kyle! Appreciate you sending over the great comments. Really appreciate it. So glad we could get this refinance done for you. We will keep chipping away at that rate. Have a great spring and summer and we will look at this again here later...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
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    Our Branch

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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