

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Ellen has been my go to loan officer for years. I wouldn't go to anyone else. She is fantastic, knowledgeable, professional and always quick to respond .
Reply from Ellen Vance, Ruoff Mortgage
March 30th, 2026 02:45 PM
It is always a pleasure helping you! xo
Jan was wonderful to work with! The whole process was a slam dunk! Very satisfied working with Jan and the Ruoff team. Will definitely use them again!
Reply from Jan Edwards, Ruoff Mortgage
March 30th, 2026 02:18 PM
Thank you so much for your 5-star review, Erika! I am so grateful to have worked with you and Andrea and am so excited for what you are planning on doing with your new investment property. Best wishes and we will keep in touch!
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Lettie T
Reply from Owner
April 7th, 2026 03:23 PM
Lettie, I appreciate your positive rating. If you ever have more to share or need assistance, feel free to reach out.
Rodney and his team were awesome
Reply from Rodney Reynolds
April 6th, 2026 04:23 PM
I appreciate your feedback and am pleased to hear that you found my team's support helpful. If there's anything more you need or any questions you have, please let me know.
Mickie was always on it with all of the questions we had about our loan process. Made it very quick and easy to complete all of the tasks needed to complete the process.
Reply from Mickie Lucas
April 6th, 2026 04:17 PM
Dorian, I appreciate your feedback. I'm glad I could assist with your questions and help make the loan process quick and easy for you. If you have any more inquiries in the future, feel free to reach out anytime.
Great experience
Reply from Owner
April 7th, 2026 06:45 PM
Nikki, I'm pleased to hear that you had a great experience. It's important to me that each step of the mortgage process meets your expectations. Thank you for your feedback and for choosing Ruoff Mortgage.
Mark was awesome at communicating. This was our 3rd experience with him and Ruoff and I would not want to work with anyone else.
Reply from Mark Hardin, Central Indiana | Ruof...
March 27th, 2026 04:19 PM
I'm grateful for your kind words, Deanna. It's a privilege to assist you throughout your third experience with us, and I'm pleased to know that my communication met your expectations. Thank you for your continued trust in me and Ruoff Mortgage....
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Jason Kain and Dee Neal were very helpful and great to work with. They made my refinance process seamless and stress free
Reply from Jason Kain, Ruoff Mortgage
April 6th, 2026 04:08 PM
I'm pleased to hear that you had a smooth and stress-free experience during your refinance process. Working alongside Dee, it's crucial for me to ensure everything goes as seamlessly as possible. If there's anything more you need or any questions...
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Our experience with Ruoff and Brittany Eckerle were excellent! This is the second time we’ve used them and I know if we need mortgage work done again that we wouldn’t hesitate to use them a third time.
Reply from Owner
March 28th, 2026 08:53 PM
It's great to hear that you've had such a positive experience with me and Ruoff Mortgage, John. It means a lot that you chose to return for a second time, and it's reassuring to know you'd consider us again in the future. If you have any questions...
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Brittany was easy to work with and prompt when answering our questions. She's always pleasant to work with and knows her stuff!
Reply from Brittany Eckerle, Ruoff Mortgage
March 27th, 2026 04:11 PM
It's great to hear that you found me approachable and knowledgeable, John. I'm pleased that I could answer your questions promptly and provide a pleasant experience. If there's anything more I can help with, don't hesitate to let me know. Thank...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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