Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
She did not keep us informed on the loan process and wanted additional information at the last minute. our loan was sold immediately without our knowledge or consent!
Reply from Samantha London, Ruoff Mortgage
April 24th, 2026 08:08 PM
Thank you for taking the time to share your feedback. I appreciate the opportunity to have worked with both of you and am sorry to hear that parts of your experience felt frustrating. I understand your concerns regarding the transfer of your...
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Beth is fantastic at what she does. We bought our first house with Beth, refinanced a house, and bought this second home with Beth. She is the only person I will deal with. She makes the process easy and understandable. She is quick to respond...
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Reply from Beth Garrett
April 23rd, 2026 01:52 PM
Richard, I appreciate your wonderful words and your trust in me throughout your home buying and refinancing journeys. It's great to know that you find the process easy and understandable with my assistance. I'm always here to help whenever...
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Scott is a Class Act, very knowledgeable and cares. We like Scott very much.
Reply from Scott Kieffner, Ruoff Mortgage
April 12th, 2026 09:45 PM
I'm grateful for your kind words, Dee. It's rewarding to know that my efforts are appreciated. If there's anything more I can do for you, don't hesitate to reach out. Thank you for your trust!
Kristee Dampeer, Ruoff Mortgage has received a review with 5 star rating from Laura W
Kristee is the best! Everything was so easy and smooth sailing. She has an answer to every question and is very quick to respond! Highly recommend using her!
Reply from Kristee Dampeer
April 22nd, 2026 08:00 PM
Laura, I'm happy to hear that you had such a smooth and easy experience. It's great to know that my quick responses and support were helpful to you. Thank you for your high recommendation!
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Alex Scheske, Ruoff Mortgage
We've never bought a home before and we had a lot of questions. Alex took the time to make sure we understood everything. When we said this was the home we wanted, we felt like Alex was doing everything he could to make it happen.
Reply from Alex Scheske, Ruoff Mortgage
April 14th, 2026 07:36 PM
"Our credit union approved us for a starter home, but we really need a forever home"
Situations like yours make my job fulfilling. you two were so great to work with!
Julie Sammons has received a review with 5 star rating from Tsio S
Reply from Owner
April 15th, 2026 06:45 PM
Thank you, Tsio, for the great rating! I'm glad to know that you had a positive experience with Ruoff Mortgage.
The availability of everyone even on weekend or holiday or late hours.
Reply from Julie Sammons
April 12th, 2026 09:09 PM
It's great to hear that the availability of support, even during weekends and late hours, was beneficial for you. I'm committed to being there when needed to ensure the process is smooth and accommodating. Thank you for your feedback, Sheryl....
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Very knowledgeable about the process.
Reply from Scott Kieffner, Ruoff Mortgage
April 12th, 2026 09:45 PM
I'm grateful for your feedback, Michael. It's important to me that clients feel informed throughout the process. If you have any other questions or need further assistance, I'm here to help.
Clear communication and keeping me update and info on anything new or what was best for me, was a pleasure to work with and continue working with .
Reply from Tyler Wampler, Ruoff Mortgage
April 13th, 2026 02:56 PM
Tyler, I'm pleased to hear that you found the communication clear and the updates helpful throughout the process. It's been a pleasure working with you as well, and I look forward to continuing our collaboration. If there's anything more I...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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