Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
I really loved the tracker for progress of the loan and how easy uploading requested information was!
Reply from Jamie Stephenson, Ruoff Mortgage
April 14th, 2026 03:21 PM
Tamara, I'm pleased to hear that you found the loan progress tracker and the ease of uploading information helpful. Your feedback is valuable, and I'm glad I could make the process easier for you. If you have any further questions or need assistance,...
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Gayle Passovoy, Ruoff Mortgage
The process of buying a home is stressful, but Gayle helped simplify it and keep us on track the whole way. Great communication and she kept the paperwork moving quickly.
Reply from Owner
April 27th, 2026 04:01 PM
Ashley, I'm glad I could assist in simplifying the home buying process for you and keep everything on track. I appreciate your kind words about my communication and efficiency with the paperwork. Thank you for choosing to work with me.
Julie Spangler was the best to work with. I switched over to Ruoff from another lender, and boy am I happy that I did. Ruoffs Portal along with our loan officer Julie updated us as soon as there was any progress in the process, it was great...
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Reply from Julie Spangler
April 24th, 2026 03:12 PM
Lex, I appreciate your kind words and am glad to hear that you had a positive experience working with me at Ruoff Mortgage. It's great to know that the portal updates kept you informed throughout the process. Thank you for your recommendation,...
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Gayle Passovoy, Ruoff Mortgage
The process of buying a home is stressful, but Gayle helped simplify it and keep us on track the whole way. Great communication and all paperwork was handled quickly.
Nancy has always done a great job. It is why we have come back to Ruoff every time we have purchased or refinanced
Reply from Nancy Cady, Ruoff Mortgage
April 14th, 2026 03:39 PM
Thank you, Jennifer, for your continued trust and loyalty. I'm glad to know that my efforts have made a positive impact on your experiences with Ruoff Mortgage. It's always a pleasure to assist you with your mortgage needs.
Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from Missy Y
Reply from Owner
April 27th, 2026 06:29 PM
Thank you for the great rating, Missy. I'm glad to know you had a positive experience. If you ever need further assistance, feel free to reach out.
Joel was wonderful to work with and was always available to provide reassurance during the challenging times.
Reply from Joel Koziol, Ruoff Mortgage
April 14th, 2026 03:17 PM
Thanks for the great review Missy! You were so much fun to work with on this, though I know there were a couple speed bumps along the way, we got through them!!
Very open amd honest and explained everything to me I'm very happy with my experience
Reply from Nick Staker
April 24th, 2026 03:10 PM
Jason, I'm grateful to know that you had a positive experience and felt everything was explained openly and honestly. It's important to me that you feel happy and well-informed throughout the process. If you have any more questions or need...
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She was absolutely wonderful to work with from start to finish. She communicated clearly, responded quickly, and made sure we understood every step of the process, which really took a lot of stress off our shoulders. She was incredibly organized...
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Reply from Jeanne Henry
April 24th, 2026 03:09 PM
Sophia, I'm so glad to hear that you felt supported and at ease throughout the process. Clear communication and organization are key aspects I focus on, and it's wonderful to know they made a difference for you. Your kind words about my support...
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great communication, transparency and email response timing.
Reply from Mark Hardin, Central Indiana | Ruof...
April 14th, 2026 04:26 PM
Helena, I'm grateful for your kind words about my communication and transparency. It's good to know that the timing of email responses met your expectations. Thank you for trusting me and Ruoff Mortgage with your mortgage needs.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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