Ruoff Mortgage - NMLS 141868's Cover Image

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(49,932)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.93

(49,932)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

UPDATE: Yes, Jason Allen did CALL ME, as a person on his own, he was very nice and respectful. Jason's job however, is PUBLIC RELATIONS, QUALITY CONTROL AND/OR DAMAGE CONTROL... answering feedback. We didn't go into getting a loan KNOWING or...

Reply from Owner

May 6th, 2026 08:02 PM

Jennifer, thank you for taking the time to leave a review, but even more so, for investing additional time speaking with us directly about your experience. We understand how disappointing and frustrating this situation was for you and your...

Jason was great to work with .I explained our needs and he nailed it . Fast and efficient

Reply from Owner

May 6th, 2026 02:38 PM

Thank you so much Pat! I was happy to help you guys navigate, build a plan, and nail everything on a quick for sale by owner transaction. Thanks again!

i explained what we needed to Jason and he nailed it .the process was streamlined start to finish

Reply from Jason Kain, Ruoff Mortgage

May 6th, 2026 02:38 PM

I'm glad to hear that I could meet your needs and make the process smooth for you, Patrick. If you have any more questions or need further assistance, please feel free to reach out.

I thought the interest r*** for 15 year at 6.375 was very high

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Caleb R

Reply from Owner

May 6th, 2026 01:49 PM

Thanks for the 5-stars, Caleb! It was a pleasure working with you throughout the home loan process. I believe being helpful and accessible is the best way to support our clients. We appreciate you choosing Ruoff Mortgage and The Carroll Team!...

Doug was great to work with and very helpful with any questions or concerns we had. Thank you!

Reply from Doug Carroll, Ruoff Mortgage

May 6th, 2026 11:38 AM

Thank you so much for the kind words Caleb! It was a pleasure working with you guys and making sure all your questions were answered throughout the home loan process. As a mortgage loan officer in Fort Wayne, I believe being helpful and accessible...

I loved the Ruoff mobile app, website, and emails from my loan officer! They were organized, up to date, helpful, and easily navigatable . I didn't love that the last weeks before closing we struggled to get documents approved and seemed every...

Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...

May 6th, 2026 03:35 PM

Jonathan, I appreciate your feedback and am glad you found the app, website, and emails helpful and organized. I understand that the closing process can be challenging, especially with the complexities of being both a 1099 and W2 employee....

Tracy was great! She quickly and efficiently provided an approval letter and kept me well informed during every step along the way until closing. She was very professional and made sure we were comfortable with the loan process from start to...

Reply from Owner

May 11th, 2026 04:25 PM

Thank you, Shad. I am happy to hear you were happy with your experience. I appreciate you taking the time to leave a review, and the greatest rating is when a client is comfortable referring me to their friends and family. Reach out anytime,...

Honestly, Tyler and Tom went above and beyond for us! They walked us through everything step by step, were very responsive, and altogether just amazing to work with!

Reply from Owner

May 13th, 2026 01:08 PM

I'm grateful for your kind words, Aerial. It's nice to hear that you found my and Tom's guidance through the process helpful and responsive. It was a pleasure working with you, and if you need any further assistance, please don't hesitate to...

Honestly, Tyler and Tom went above and beyond for us! They walked us through everything step by step, were very responsive, and altogether just amazing to work with!

Reply from Tyler Wampler, Ruoff Mortgage

May 13th, 2026 01:06 PM

I'm glad to hear that you had a positive experience, Austin. It's important to us that you felt guided through each step and that our responsiveness met your needs. If there's anything further we can assist you with, please let me know.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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