Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Lori was extremely easy to work with and the process was the fastest I have ever experienced!
Reply from Lori Fetter
May 22nd, 2026 02:13 PM
Johanna, I'm pleased to hear that you found the process quick and easy with me. Thank you for sharing your positive experience at Ruoff Mortgage!
Basically everything was excellent!
Reply from Kim McClurg, Ruoff Mortgage
May 12th, 2026 07:04 PM
I'm pleased to hear that everything was excellent, Martha! Your positive experience means a lot to me. If you have any more feedback or need assistance in the future, feel free to reach out.
Nella is wonderful. She maintained the confidentiality that I needed to the best to her ability. Nella is transparent about what to expect and is there every step of the way. She's incredibly kind, helpful, knowledgeable and extremely personable....
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Reply from Owner
May 22nd, 2026 09:25 PM
Tiffany, I appreciate your kind words and am glad to hear that my support and communication met your needs. Maintaining confidentiality and being transparent are important to me, and I'm pleased that you felt secure throughout the process....
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Nella is wonderful. She knew that I needed everything to stay as private as possible due to my situation. She maintained the confidentiality that I needed to the best to her ability. Nella is transparent about what to expect and is there every...
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Chris's communication and knowledge with the loan process was excellent. It was awesome to have him as our loan officer to assist us as first time home owners who had a lot of questions. We would definitely recommend Chris to our family and...
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Reply from Chris Cannon, Ruoff Mortgage
May 12th, 2026 01:37 PM
Thank you for the review, Madi! I'm so glad that we were able to play a small role in helping you guys buy your first home. If there's anything we can do to help you in the future - please let us know! All the best in your new home, Chris +...
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Communication was clear with Amy. She walked is step by step through the process and even took our calls on the weekends. I'd highly recommend her to anyone looking for a loan officer.
Reply from Amy Schroeder, Ruoff Mortgage
May 12th, 2026 12:56 AM
I'm grateful for your kind words, Stacey. It's nice to know that you appreciated the clear communication and support throughout the process. I'm always here to help, even on weekends, and I truly value your recommendation. Congratulations on...
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It was comfortable, easy and I felt safe with the transaction thanks to Laura.
Reply from Laura Roberts, Ruoff Mortgage
May 13th, 2026 03:34 PM
I'm grateful to hear that you felt comfortable and safe with the transaction, Joe. It's important to me to ensure an easy process for my clients. Thank you for your trust in me at Ruoff Mortgage!
I think that working with Jason and his professional confidence was a very reassuring factor throughout the entire process. He was very transparent about everything and was very honest about everything that needs to be done and outlined everything...
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Reply from Jason Kain, Ruoff Mortgage
May 15th, 2026 06:59 PM
Thank you for the feedback. Transparency is my #1 goal so thank you!
era muy bueno y tines mucha paciencia
Wendi made the entire experience easy, and she was extremely responsive and resourceful!
Reply from Wendi Burks, Ruoff Mortgage
May 11th, 2026 09:06 PM
I'm glad to hear that I could make the experience easy for you, Noah. Your kind words about my responsiveness and resourcefulness mean a lot. If you have any future needs or questions, please don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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