Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
My loan officer was very down to earth! She was the biggest help and supported me entirely through the process and is very thorough!
Reply from Melissa Stone
May 28th, 2026 08:11 PM
Allie, I'm grateful for your kind words. I'm glad to hear that you felt supported and found the process thorough. If you have any more questions or need further assistance, please don't hesitate to reach out.
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Cathy B
Reply from Owner
May 19th, 2026 01:33 PM
Thank you very much for the 5-star review Cathy! It was a pleasure working with you and John.
Doug at Ruoff, extremely helpful, knowledgeable and communicated well. We felt confident in who was helping us with our mortgage.
Reply from Owner
May 19th, 2026 01:32 PM
Thank you very much for the 5-star review Cathy! We are so happy the move from New York went smoothly.
Great communication and helping to work through an issue .
Reply from Doug Carroll, Ruoff Mortgage
May 18th, 2026 09:16 PM
Thanks for the 5-star review, John and Cathy! It was a pleasure working with you and glad we could help make it a smooth move from New York to Roanoke. Reach out with any questions!
Dirk was very attentive to our situation. I'm very happy we chose Dirk.
Reply from Dirk Webster
May 18th, 2026 07:48 PM
What a pleasure it was to work with you, Sabrina! I'm so happy for you & Stephen. Thank you so much, and I'll always be here if you have any questions. Once again...CONGRATS and enjoy your new home!
Nick was knowledgable and very communicative during the process!
Reply from Nicholas Boucher, Ruoff Mortgage
May 21st, 2026 06:25 PM
I'm glad to hear you found my communication and knowledge helpful, Haley. It was a pleasure assisting you during the process. If you ever need anything else, please don't hesitate to reach out.
Communication is always key. Jennifer excelled in this category always keeping us notified!!
Reply from Jennifer Meyer
May 28th, 2026 05:27 PM
Cody, I'm pleased to hear that my communication met your expectations. Keeping you notified throughout the process is important to me. Thank you for sharing your experience!
Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Derek T
Reply from Owner
May 26th, 2026 03:50 PM
Thank you, Derek, for the great rating! I'm pleased to know your experience with me and Ruoff Mortgage was positive.
At one point Jamie was in Mexico for a conference and still found time to call me with answers for a few questions I had .
Reply from Jamie Stephenson, Ruoff Mortgage
May 18th, 2026 07:34 PM
I'm happy to know that I could assist you with your questions, Derek, even while I was away. Providing timely support is important to me, and I'm grateful for your kind words. If you have any more questions, feel free to reach out anytime.
Signing process : jumped from signing spot signing spot without being able to read what you were signing Had to read the whole thing, then start signing Closing costs: Was given the number and wired it, then said it was going to be a different...
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Reply from Ryan Frantz
May 26th, 2026 10:44 PM
Thank you for your feedback Rich and for helping fix my mistake the day before closing. My apologies that it happened this way. I own it. You were a huge help and I thank you for helping us close on time and being so great thru the process....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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