Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Systems were very easy to use, but Nick and his team's adapting to my normal communication preferences and ensuring i was on everything was what put the experience over the top.
Reply from Nick Lightfoot
June 12th, 2026 04:23 PM
I'm pleased that my team and I could adapt to your communication preferences, Heidi. It's great to know that this made your experience more enjoyable. Thank you for your feedback, and if you ever need anything else, please feel free to reach...
read more
Very Friendly
Reply from Karan Rastall, Ruoff Mortgage
June 8th, 2026 01:39 PM
Thank you, Steve and congratulations on your new custom home! If there's anything more I can do for you, feel free to reach out.
Jeanne was excellent to work with! She was knowledgeable, accessible, and she made a stressful and anxious process as fun and as easy as it could be. I would recommend her to anyone looking for a mortgage.
Reply from Jeanne Henry
June 12th, 2026 04:14 PM
Diana, I'm grateful for your kind words and pleased to hear that I could help make the process enjoyable and smooth for you. It's wonderful to know that my knowledge and accessibility made a positive impact. Thank you for your recommendation!...
read more
Ms Racee Greene was available at all time I emailed, texted or called her.She is available to make me understand any questions i asked her.Very pleasant on phone and a good listener to me. She helped me understand the program from the beginning...
read more
Reply from Racee Greene, Ruoff Mortgage
June 2nd, 2026 05:05 PM
Thank you, Lily, for your thoughtful review. Helping you buy your OWN home was such a pleasure. I'm so happy to have made a difference for you. Please feel free to reach out if you have any more questions in the future.
for
As a young first time homeowner, I feel like everything was well explained and I was able to ask questions freely with great feedback.
Reply from Stacey Tevis
June 12th, 2026 04:06 PM
Yilian, I'm pleased to hear that you felt supported and that everything was well explained during your first home purchase. It's important to me that you felt comfortable asking questions and receiving helpful feedback. If you have any more...
read more
Efficient and knowledgeable.
Reply from Ryan Vannatter
June 12th, 2026 04:03 PM
Thank you for the positive feedback, Rebecca. I'm glad to hear you found my service efficient and knowledgeable. If there's anything else I can help you with, please feel free to reach out.
Kate is amazing! Her communication skills and expertise are unmatched. We will absolutely refer Kate to anyone in a home buying situation.
Reply from Owner
June 8th, 2026 01:48 PM
Thank you so much, Joanna! It was wonderful working with you!!
Kate is amazing! Her communication skills and expertise are unmatched. We will absolutely refer Kate to anyone in a home buying situation.
Reply from Kate Cusack, Ruoff Mortgage
June 2nd, 2026 07:05 PM
Thank you so much, Joanna!!
for
Everything went quick and smooth and most stuff was handled for us. And no one gave us any issues about explaining what was happening, everyone seemed fine with explaining it to us.
The communication was excellent! Gail Legge answered our questions quickly and expertly. She was always very friendly and available if we needed help or guidance. Honestly, I wouldn't even consider another loan company at this point. The care...
read more
4291–4300 of 49868
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us