Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Clayton was extremely helpful in all aspects of our loan process. He was always very pleasant to speak with and always had answers for us. He was always kind, professional and available when we called!!
Reply from Clayton Wright
June 25th, 2026 05:33 PM
I'm pleased to know that I could assist you effectively throughout your loan process, Robert. Your kind words about my availability and professionalism mean a lot to me. If you ever need further assistance, please don't hesitate to reach out....
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Christy Linn, Ruoff Mortgage
Christy was outstanding. She is very friendly, knowledgeable, and her communication is top notch. The issue Ruoff has compared to other lenders is the underwriter. The underwriter is too picky and has too many unneccessary requirements that...
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Reply from Christy Linn
July 8th, 2026 05:04 PM
Thank you Dustin!! Those darn underwriters can make us worker harder than we need to sometimes, but the end result makes it worth it. Appreciate you as a client and referral partner and our friendship over the years.
Stephanie Moncayo, Ruoff Mortgage has received a review with 5 star rating from Mya B
Reply from Owner
June 26th, 2026 05:19 PM
Thank you for the great rating, Mya. Your support means a lot to me.
Stephanie was very punctual, kind, and thoughtful!
Brian Huff was excellent to work with throughout the entire lending process. He was always very responsive, communicated clearly, and kept me updated every step of the way. Whenever I had questions, Brian took the time to explain things in...
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Reply from Owner
June 27th, 2026 01:29 AM
Jayden, I'm pleased to know that my communication and dedication made your lending process smooth and stress-free. Your recommendation and kind words about my professionalism mean a lot to me. If you ever have more questions or need assistance,...
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Brian Huff was excellent to work with throughout the entire lending process. He was always very responsive, communicated clearly, and kept me updated every step of the way. Whenever I had questions, Brian took the time to explain things in...
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Reply from Brian Huff, Ruoff Mortgage
June 25th, 2026 04:20 PM
Jayden, I'm glad to hear that you had a smooth and straightforward experience with me during the lending process. Your kind words about my communication and professionalism are greatly appreciated. If you ever have more questions or need assistance...
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Kevin Pritchard, Ruoff Mortgage has received a review with 5 star rating from Deryl C
Reply from Owner
June 17th, 2026 12:40 PM
Thanks Deryl, enjoy your new home. Let me know if you have any questions.
Excellent communication 💯
Reply from Kevin Pritchard, Ruoff Mortgage
June 15th, 2026 06:07 PM
Thanks Deryl, enjoy your new home. if you have any questions, please let me know
When speaking with gene he was very nice and knowledgeable. His emails were clear. When dealing with Lori the assistant her emails were not clear at all. Did not leverage technology. Loan butler came back severa times stating waiting on lender...
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Jan Edwards, Ruoff Mortgage
Jan was a pleasure to work with. She was prompt and timely in her communication and she quickly made me aware of things I overlooked or needed to finish on my end. She is professional while being down to earth and easy to talk to.
Reply from Jan Edwards, Ruoff Mortgage
June 15th, 2026 10:08 PM
I'm grateful for your kind words, Tony! It was a pleasure to work with you as well!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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