Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Mandy was fantastic to work with from start to finish. Our process included a lot of complications and some setbacks, but she was quick to help us with research and make sure that we were making an informed decision. She was on top of it when...
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Reply from Mandy Harris
July 22nd, 2026 01:56 PM
Kassidy, I'm very grateful for your kind words. Navigating complications and setbacks can be challenging, so I'm pleased I could assist with research and ensure you were informed throughout the process. It's wonderful to know that my efforts...
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Caleb E
Reply from Owner
July 12th, 2026 01:02 PM
Thanks for the 5-star review Caleb! It was a pleasure helping and meeting you and Emily. Welcome to the area!
Everyone was very kind and helpful. They were also quick to respond to all of my questions.
Reply from Doug Carroll, Ruoff Mortgage
July 13th, 2026 03:56 PM
Thank you for the fantastic feedback, Caleb! Providing a smooth, responsive experience where all your questions are answered immediately is exactly what we strive for. It was a pleasure working with you and Emily, and we truly appreciate you...
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Brad was great and we were very happy with overall experience
Reply from Brad Ellett
July 22nd, 2026 06:23 PM
I'm glad to hear that you were very happy with your overall experience, Jason. It was great working with you at Ruoff Mortgage. If you need any further assistance, please feel free to reach out.
Mandy was awesome our process was complicated for us not realizing all the documentation we needed for it but you could not have asked for a better loan officer than Mandy when it came to her thouroug explaining things and be very patient with...
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Reply from Mandy Harris, Ruoff Mortgage
August 12th, 2026 04:58 PM
Blaine, I appreciate your kind words and am glad I could help guide you through the process. It's nice to know that my explanations and patience made a difference for you. Thank you for such a generous compliment!
Karan is a rockstar. I would highly recommend her. I’m sure she does this for all of her clients but she went above and beyond for everything we needed. If we ever go through this process again I will be sure to be reaching out to her and her...
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Reply from Owner
July 13th, 2026 01:37 PM
Thank you. Kelsey! We enjoyed working with you and loved watching it all come together for you. Enjoy making memories in your new home!
Karan is a rockstar! If sure she does this with all of her clients, but she went above and beyond for us and and we will be forever greatful! This is the second time we have ever used her and we ever go through this process again she will be...
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Reply from Karan Rastall, Ruoff Mortgage
July 13th, 2026 01:31 PM
Ahhh, thanks Kelsey! If I could rate clients, I'd give you 5 stars too:) Thank you for the opportunity to assist you again. I'm sure the kids were ELATED when you picked them up from school after closing!! Congrats on your new home!
Everything
Dan was very respectful and responsive throughout the entire process. Made the process very smooth as first time home buyers.
Reply from Dan Dayhuff
July 21st, 2026 08:46 PM
Clayton, I appreciate your kind words. I'm pleased that I could help make the process smooth for you as first-time home buyers. If you have any more questions or need further assistance, don't hesitate to reach out.
Everything
Reply from Trudi Parton
July 21st, 2026 08:10 PM
Jason, thank you for your positive feedback. I'm pleased to know you had a great experience with everything. If there's anything more I can do for you, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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