

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Reviews from Web
Kym made communication very easy to understand and quick to respond .
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 04:35 PM
Kenda, I'm glad to hear that you found the communication clear and timely. I always strive to make the process as straightforward as possible, and your feedback is truly valued. Thank you for sharing your experience!
Kym was so great to work with! She made the process so easy.
Reply from Owner
August 10th, 2026 02:21 PM
Whitney, I'm glad to hear that working with me made the process easy for you. I appreciate your kind words and am grateful for the opportunity to assist you.
Kym was great to work with! She answered all of questions and communicated very well. The process was easy because of her.
Reply from Kym Baker, Ruoff Mortgage
July 28th, 2026 04:17 PM
Whitney, I'm thankful for your kind words and pleased to hear that the process was easy for you. It's great to know that my communication and support made a positive impact. If you have any more questions in the future, feel free to reach out....
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Teresa Shultz-Miller, Ruoff Mortgage has received a review with 5 star rating from Trey R
Reply from Owner
August 10th, 2026 05:29 PM
Trey, thank you for your 5-star rating! I'm grateful for your support and appreciate your trust in me with your mortgage needs.
Very helpful along the way
Explained in detail what was needed and the reason it was needed.
Reply from Sarah Cole, Ruoff Mortgage
August 5th, 2026 03:36 PM
Thank you so much for your thoughtful review! I'm so glad you felt informed throughout the process. I believe it's important for my clients to not only know what is needed, but also why it's needed, so you can feel confident every step of the...
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Donnie was extremely knowledgable when it came to the whole loan process, he made himself available at all times, answering phone calls/texts/emails.
Reply from Donnie Dodson, Ruoff Mortgage
July 28th, 2026 03:55 PM
Neztor, I appreciate your kind words about my availability and knowledge throughout the loan process. It's great to know that you felt supported every step of the way. Thank you for choosing Ruoff Mortgage!
Excellent experience.
Reply from Lori Horney, Ruoff Mortgage
July 28th, 2026 05:12 PM
I'm pleased to hear that you had an excellent experience, Dylan. If there's anything more I can assist you with, please don't hesitate to reach out. Thank you for returning to us for your lending needs!!!
Matt was exceptional throughout our home buying process! It did not matter if it was a Monday morning or Saturday afternoon, he made himself available to answer all of our questions. We appreciated is honesty, advise and kindness! Will 100%...
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Reply from Matt Koch
July 30th, 2026 12:38 PM
Thank you, Kara, for sharing your wonderful experience with Matt. We're glad to hear that his dedication and support made a difference in your home buying journey. Your recommendation means a lot to us, and we look forward to assisting you...
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Dawn was very communiactive and helpfu. the process was very smooth and fast. We were able to close in 20 days. she was on top of everything and kept me on task. Highly recommen.
Reply from Dawn Hoppes
August 7th, 2026 03:32 PM
Penni, thank you for your kind review. I'm glad to hear that the process went smoothly and quickly for you. It's great to know that my communication was helpful in keeping everything on track. Your recommendation means a lot to me!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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