

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Brittany Eckerle, Ruoff Mortgage has received a review with 5 star rating from Rachel M
Reply from Owner
August 11th, 2026 04:27 PM
Thank you for the 5-star rating, Rachel. I'm grateful for your support.
We always have a great experience with Nella! She is always thinking of us and looking out for the best opportunity for our family. Nella is always friendly, quick & knowledgable and we appreciate all of her hard work. We recommend her any...
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Reply from Nella Butchbaker
August 10th, 2026 03:15 PM
Veanna, I appreciate your kind words and recommendation. I'm glad to hear that you consistently have great experiences and feel well-supported in finding the best opportunities for your family. It's always my goal to be friendly, quick, and...
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Ryan was so helpful anytime we needed him !
Reply from Ryan Vannatter
August 10th, 2026 03:14 PM
Kaylyn, I'm happy to hear that you found my assistance helpful whenever you needed it. If there's anything else I can do for you, please let me know.
Lavonte Robinson, Ruoff Mortgage has received a review with 5 star rating from Ahmad A
Reply from Owner
August 1st, 2026 12:18 PM
AJ! Thank you so much for the 5 stars!
I felt left out of the process too much. This is not necessarily Josh's fault. My husband "took charge" but this loan is in my name and there was a lot of communication that I feel I was left out of.
Reply from Josh Pick, Ruoff Mortgage
August 2nd, 2026 03:18 PM
Hi Lucy, I'm sorry to hear that you felt rushed at any point in the process. It's certainly never my intention to make someone feel that way and anything I requested that the underwriter needed wasn't dire that I received it immediately. My...
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In my personal and professional life I've always been about building relationships and through every interaction with Del I could tell he operates the same . Many conversations we had would start with inquiries about my wife and I or my golf...
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Reply from Del Lekan
August 10th, 2026 03:12 PM
William, thank you for sharing your experience. I'm glad to hear that our conversations resonated with you and that you appreciated the personal touch. Your recommendation means a lot to me, and I'm grateful for your support.
Lavonte and his team kept us informed every step of the way. The greatest help was explaining the closing process and assist us on consolidating debt during the sale of our old propert. Just allowed us to have a more clear idea of our budget....
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Reply from Lavonte Robinson, Ruoff Mortgage
August 1st, 2026 01:54 AM
Thank you so much for your thoughtful review! It was an absolute pleasure helping you through both the sale of your previous home and the purchase of your new one.I'm glad my team and I were able to keep you informed throughout the process...
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Great experience
Reply from Amy Robbins, Ruoff Mortgage
August 5th, 2026 08:09 PM
Laura, Congratulations on your new home! Thank you so much for your kind review! It was a pleasure helping you navigate both the sale of your home and the purchase of your new one. I'm glad we were able to find the right strategy to make everything...
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Ryan was very helpful throughout the mortgage process, even despite issues that underwriting had along the way. I stuck with Ruoff because of Ryan's knowledge and good communication skills.
Reply from Ryan Langley, Ruoff Mortgage
August 20th, 2026 07:52 PM
Ryan, congratulations on your first home. And thank you so much for the trust in us to get you across that finish line! Welcome to Bloomington, I hope you are settling in well!
Lavonte Robinson, Ruoff Mortgage has received a review with 5 star rating from Caribbea D
Reply from Owner
August 1st, 2026 12:18 PM
Thank you so much for the 5 stars!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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