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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • D
    Danny J
    Pensacola, FL
    Posted on August 13th, 2026 03:18 PM
    James did a great job . Hehad excellent help in Mindy Michelle she was very good at walking us through some of the paper work
    Reply from James Mahieu - Northpointe Bank
    August 13th, 2026 04:45 PM
    I'm pleased to hear that you had a great experience, Danny. It's wonderful that Mindy was able to assist you effectively with the paperwork. Thank you for your kind words about our teamwork and Congratulations again on purchasing your new home!...
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  • M
    Mark J
    Kennedale, TX
    Posted on August 13th, 2026 02:50 PM
    John provided great service and helped me understand the process
    Reply from John Nudson - Northpointe Bank
    August 31st, 2026 06:51 PM
    I appreciate you taking the time to share your experience! It was so awesome to help you wish this awesome purchase in Texas
  • P
    Phillip G
    Rogers, AR
    Posted on August 13th, 2026 02:21 PM
    Dealings and conversations were black and white and void of ambiguity.
    Reply from Jim Koops
    August 20th, 2026 02:22 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • A
    Alyssa R
    Diberville, MS
    Posted on August 13th, 2026 01:59 PM
    James was able to get my refinance done when no one else was , he provided me with options that i I could complete to make sure my loan would make it to closing. He was very communicative the entire process. The 5 other loan officers I spoke...
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    Reply from James Mahieu - Northpointe Bank
    August 13th, 2026 02:16 PM
    I'm pleased to know that I could assist you with your refinance, Alyssa, especially when others couldn't. Providing clear options and maintaining open communication is always a priority for me. Thank you for your kind words and for trusting...
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  • W
    William C
    Cape Coral, FL
    Posted on August 13th, 2026 01:37 PM
    Adam and Nelly were very easy to work with and I am a big communication guy and they communicated well
    Reply from Adam Dublet
    August 20th, 2026 01:37 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • L
    Leah F
    Lawrenceburg, KY
    Posted on August 13th, 2026 12:31 PM
    Great experience with Kelly, and we were able to borrow the amount of HELOC funds we need
    Reply from Kelly Lee
    August 16th, 2026 11:27 PM
    Leah, I can't wait to see the progress on the new home. So glad we were able to pull this together for you.
  • J
    Jordan L
    Posted on August 13th, 2026 01:21 AM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jordan L
    Reply from Owner
    August 13th, 2026 05:52 PM
    Jordan, Thank you for your 5 star review! Enjoy your new home.
  • J
    Jordan L
    New Boston, NH
    Posted on August 13th, 2026 01:20 AM
    When we had first contacted our agent she Had suggested we use Jim Van Law And we are berh very glad we did we had many questions being first time home buyers and they where all answered kindly and is a way that didn't make us feel dumb for...
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    Reply from Jim Van Law - Northpointe Bank
    August 13th, 2026 05:52 PM
    Jordan, I'm pleased to hear that you felt comfortable asking questions and getting clarification throughout the process. It's great to know that your experience from offer to closing was positive.
  • A
    Adriana C
    Columbus, IN
    Posted on August 13th, 2026 12:48 AM
    Parker was super helpful throughout the whole process and his team was amazing.
    Reply from Parker Chitty
    August 20th, 2026 12:40 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • B
    Bill C
    Posted on August 13th, 2026 12:00 AM
    Adam Dublet - Northpointe Bank has received a review with 5 star rating from Bill C
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender