

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
James did a great job . Hehad excellent help in Mindy Michelle she was very good at walking us through some of the paper work
Reply from James Mahieu - Northpointe Bank
August 13th, 2026 04:45 PM
I'm pleased to hear that you had a great experience, Danny. It's wonderful that Mindy was able to assist you effectively with the paperwork. Thank you for your kind words about our teamwork and Congratulations again on purchasing your new home!...
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John provided great service and helped me understand the process
Reply from John Nudson - Northpointe Bank
August 31st, 2026 06:51 PM
I appreciate you taking the time to share your experience! It was so awesome to help you wish this awesome purchase in Texas
Dealings and conversations were black and white and void of ambiguity.
Reply from Jim Koops
August 20th, 2026 02:22 PM
I really appreciate the feedback and am looking forward to working with you again.
James was able to get my refinance done when no one else was , he provided me with options that i I could complete to make sure my loan would make it to closing. He was very communicative the entire process. The 5 other loan officers I spoke...
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Reply from James Mahieu - Northpointe Bank
August 13th, 2026 02:16 PM
I'm pleased to know that I could assist you with your refinance, Alyssa, especially when others couldn't. Providing clear options and maintaining open communication is always a priority for me. Thank you for your kind words and for trusting...
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Adam and Nelly were very easy to work with and I am a big communication guy and they communicated well
Reply from Adam Dublet
August 20th, 2026 01:37 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Great experience with Kelly, and we were able to borrow the amount of HELOC funds we need
Reply from Kelly Lee
August 16th, 2026 11:27 PM
Leah, I can't wait to see the progress on the new home. So glad we were able to pull this together for you.
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jordan L
Reply from Owner
August 13th, 2026 05:52 PM
Jordan, Thank you for your 5 star review! Enjoy your new home.
When we had first contacted our agent she Had suggested we use Jim Van Law And we are berh very glad we did we had many questions being first time home buyers and they where all answered kindly and is a way that didn't make us feel dumb for...
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Reply from Jim Van Law - Northpointe Bank
August 13th, 2026 05:52 PM
Jordan, I'm pleased to hear that you felt comfortable asking questions and getting clarification throughout the process. It's great to know that your experience from offer to closing was positive.
Parker was super helpful throughout the whole process and his team was amazing.
Reply from Parker Chitty
August 20th, 2026 12:40 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Adam Dublet - Northpointe Bank has received a review with 5 star rating from Bill C
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender