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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • D
    Dylan S
    Portland, OR
    Posted on August 18th, 2026 11:24 PM
    Smooth process, far and away the best interest rate of the four I was offered
    Reply from Jason Smith
    August 26th, 2026 06:06 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • N
    Natalie L
    Radcliff, KY
    Posted on August 18th, 2026 10:19 PM
    Kelly and her team was great to work with. We appreciate all their help! Thank you!
    Reply from Kelly Lee - Northpointe Bank
    August 21st, 2026 08:17 PM
    Thank you Natalie. Glad it all worked out and you all were able to stop paying rent.
  • A
    Alejandro M
    Louisville, KY
    Posted on August 18th, 2026 07:34 PM
    Lindsay was amazing throughout the whole proccess! She was super helpful and always had an answer or found a solution to any problem we had. I 100% would recommend her!
    Reply from Lindsay Ratterman - Northpointe Ban...
    August 18th, 2026 07:40 PM
    This makes me so happy—I couldn’t be more thrilled for you all and your adorable new home! Thank YOU for trusting me with your first home purchase—please don’t hesitate to reach out if you ever need anything!
  • C
    CAROLE H
    Charlotte, NC
    Posted on August 18th, 2026 05:49 PM
    Stanley and Kendra worked diligently to get all my documents prepared and were always available to answer any questions I had.
    Reply from Stanley Wade
    August 25th, 2026 05:50 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • M
    Maria R
    Grand Junction, CO
    Posted on August 18th, 2026 05:22 PM
    My loan process was great, everything went smoothly
    Reply from Erik Henderson
    August 25th, 2026 05:23 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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    Northpointe Bank - Grand Rapids
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    Janelle W
    Posted on August 18th, 2026 04:19 PM
    Mason and his entire team are amazing! From our first conversation we knew we were in good hands. They offered excellent guidance and communication throughout the entire process. I have already recommended several clients to Mason and will...
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  • J
    Janelle W
    Waleska, GA
    Posted on August 18th, 2026 04:15 PM
    Mason and his team were on top of everything, always available to answer questions and truly made the whole process as smooth as possible. Also, it is obvious that they genuinely care about their customers and what is best for them. We are...
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    Reply from Mason Maurer
    August 25th, 2026 04:16 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • L
    Laura B
    Posted on August 18th, 2026 03:03 PM
    We’ve worked with Northpointe Bank and Matthew Arcari’s team on multiple transactions, and every experience has been seamless. Matthew and his team are always responsive, knowledgeable, and a pleasure to work with. They are our go-to lender,...
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  • L
    Laura B
    Sarasota, FL
    Posted on August 18th, 2026 02:59 PM
    We worked with Northpointe Bank and Matthew Arcari's team multiple times and each time it has been a seemless experience. They are definitely our go-to lender!
    Reply from Matthew Arcari
    August 25th, 2026 02:59 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • J
    Jace A
    Posted on August 18th, 2026 02:32 PM
    Zach Emerson - Northpointe Bank has received a review with 5 star rating from Jace A
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender