Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Collecting and sending docs asked for was difficult for me as I'm not great at computer technology so I struggled getting docs to you everyone was very pleasant to work with and patient so in the end all worked out
read more
Reply from Jesse Cronen - Northpointe Bank
October 9th, 2026 07:09 PM
Michael, thank you for sharing your experience. I'm glad to hear that you found everyone at Northpointe Bank pleasant and patient during the process. If you need any further assistance in the future, please don't hesitate to get in touch.
Had great communication, and on point with any questions and concerns,being a first time homebuyer we really appreciated the quick responses and guidance we needed..
Reply from Owner
October 12th, 2026 07:50 PM
I'm pleased to know that my communication and guidance were helpful to you as a first-time homebuyer, Donna. My team and I at Northpointe Bank strive to provide quick and effective support throughout the process.
Had great communication, and on point with any questions and concerns
Reply from Ryan Guess - Northpointe Bank
October 9th, 2026 07:37 PM
I'm happy to know that you found the communication helpful and that your questions and concerns were addressed effectively, Donna. Working with you was a great experience.
for
Northpointe Bank
A large fraudulent ACH transaction was allowed to be processed from my account without any notification or confirmation from me. A second large ACH transaction, for the same amount & on the same day, appears to have also been processed and...
read more
for
Justin Conrad - Northpointe Bank
I would trust Justin with any and all home purchases. I would go back every time and recommend to everyone I know. 100/10 experience thanks to him and his team.
Jim is a great guy and the product you have is a good product. Everyone is pleasant to work with but this loan started out with the team pushing through an old application which delayed the process considerably. Once the appraiser came out,...
read more
for
Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Chris H
Overall easy to work with and great customer service .
for
Northpointe Bank - Grand Rapids, MI
Exceptional experience with Northpointe Bank from start to finish. The entire home-buying and mortgage process was handled professionally, and communication was clear throughout each step. Any questions or concerns I had were addressed quickly,...
read more
Greatly appreciated Dustin for being there in the process and a huge shoutout to Jennifer too. Helped out so much in my first home!
61–70 of 22172
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender