Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
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Reviews from Web
easy to understand, made it simply, stayed in touch at every step of the way
Reply from James Mahieu - Northpointe Bank
August 27th, 2026 04:44 PM
I'm pleased to hear that you found the process easy to understand, Cindy. Staying in touch and simplifying each step is something I always strive for. Thank you for your kind words and congratulations again on buying your new home!
Margie was great to work with would definitely use her again
Reply from Margie Short
September 3rd, 2026 04:00 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Was a great experience and plan to buisness in the future.
Reply from Jeff Prow - Northpointe Bank
September 3rd, 2026 02:50 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Cesar R
The loan process was quick with 0% issues, they give me thru the process and explain to me everything going on, I had no doubt or issues with them they make you feel like family not like a customer 100% recommend to my family and friends.
Reply from Dustin Steele
September 3rd, 2026 01:49 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
I had a very complex situation with this purchase. Rich worked with me throughout the entire process to get it over the finish line despite many hurdles along the way.
Reply from Richard Brandt - Northpointe Bank
August 30th, 2026 08:08 PM
I'm grateful for your kind words, Nicholas. I'm glad I could assist you through the complexities of your purchase and help overcome the challenges we faced together. If you have any further questions or need assistance in the future, please...
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Ken helped us out with whatever we had questions on . Communication was great and overall a really good experience.
Reply from Ken Ahrens
September 3rd, 2026 12:29 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Beth was always very helpful and always willing to get on the phone to discuss any concerns or provide clarity where needed.
Reply from Beth Brandt - Northpointe Bank
August 27th, 2026 04:08 PM
I'm pleased to hear that you found my support helpful, Keith. It was great to be able to assist you and ensure everything was clear throughout the process. Enjoy your beautiful new home.
Ian is very helpful .
Reply from Ian McLellan
September 3rd, 2026 03:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Responsiveness, great terms, no surprises
Reply from Ian McLellan
September 2nd, 2026 07:49 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender