Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM(Open now)
Sun
8 AM to 5 PM
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Reviews from Web
Bill was very informative and helped my stay stress free throughout the entire process! He was very attentive and always returned my calls/texts very quickly. He was able to tell us YES in a time we didn't think was possible being self employed....
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Reply from Bill Willoughby
September 7th, 2026 01:22 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
It was a real pleasure working with BJ. Very responsive and a true professional. Can’t recommend him and Northpointe enough!
Reply from Owner
September 3rd, 2026 12:19 PM
Thank you, Chris! I’m grateful for the opportunity to work with you and truly appreciate your confidence in me. It means a lot to know that you felt informed and supported throughout the process. Congratulations and I hope your family enjoys...
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It was a real pleasure to work with BJ. Explained the process well. He kept me informed throughou. A true professiona. I'll only work with BJ when purchasing property going forward.
Reply from BJ Maselli
September 3rd, 2026 12:19 PM
Thank you, Chris! I’m grateful for the opportunity to work with you and truly appreciate your confidence in me. It means a lot to know that you felt informed and supported throughout the process. Congratulations and I hope your family enjoys...
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I didn't realize when I opened up a credit card that I didn't receive from the mail yet, was going to be an issue after we signed at closing. It would have been nice to know ahead of time about this. I never knew that was a rule. It would have...
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Reply from Jesse Cronen - Northpointe Bank
August 31st, 2026 05:23 PM
Lisa, I appreciate your feedback and I'm sorry for any inconvenience caused by the situation with the credit card. I understand how important it is to have all information upfront, and I'll take your comments into account to help improve our...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Brian S
The team worked hard and communicated well.
Reply from Stacy Bishop
September 7th, 2026 05:49 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Ian was always responsive, knowledgeable and upfront about the process.
Reply from Ian McLellan
September 7th, 2026 01:26 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jesse and his team, especially Julie and Bo, we're remarkably helpful to a fittest time home buyer. They were always available to answer questions and give clarification. They were earnest in their interactions throughout the
Reply from Jesse Cronen - Northpointe Bank
August 31st, 2026 05:23 PM
Rachel, I'm grateful for your kind words. It's wonderful to hear that you found my team, including Julie and Bo, helpful during your first home buying experience. I'm glad we could provide the support and clarity you needed.
Took time to explain everything when I had questions and kept me informed throughout the process
Reply from Chad Paris
September 7th, 2026 04:58 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Seemless process
Reply from Dave Valino
September 7th, 2026 12:17 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender