Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The whole staff was great! They provided everything i needed to know!
Reply from James Mahieu - Northpointe Bank
December 17th, 2025 11:42 AM
It’s wonderful to know that the staff and I were able to provide you with all the information you needed, Marie. I always aim to ensure a smooth journey for those I work with, and it's great to see that reflected in your experience. Thank you...
read more
Easy and smooth process throughout, great communication.
Reply from Ian McLellan
December 23rd, 2025 02:04 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
for
Northpointe Bank - Grand Rapids, MI
Great rates, Ian is great to work with, very helpful loan officer.
Chad was a great partner to have for a first time home owner. Answered all of my questions, and was proactive and respectiful through the entire process. Would recommend him to friends and family.
Reply from Chad Paris - Northpointe Bank
December 18th, 2025 01:06 AM
Thanks so much Alex!! You were awesome to work with and it was a true pleasure to help you buy your first house!!! Thank you so much for the 5 star review and of course, would love to help any and all friends and family you recommend! BOOM!...
read more
Ian clearly knows customer exoectatinh expectations and satisfaction. Helpful throughout the process
Reply from Ian McLellan
December 23rd, 2025 01:42 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jesse made the process of refinancing so easy. Will definitely recommend Northpointe to anyone buying or refinancing.
Reply from Jesse Cronen - Northpointe Bank
December 16th, 2025 01:27 PM
I'm glad to hear that your refinancing experience was smooth. It's great to know you felt confident in recommending Northpointe Bank for future transactions. If you have any questions or need further assistance down the line, feel free to reach...
read more
Everyone was great and positive/happy for me throughout this journey!
Reply from Chad Paris - Northpointe Bank
December 18th, 2025 01:07 AM
Congrats Hailey! So darn excited for you and glad you are now a homeowner!! Thanks so much for the awesome 5 star review! BOOM!
Simple and straight forward
Reply from Jesse Cronen - Northpointe Bank
December 15th, 2025 06:51 PM
Thank you for your feedback. I'm glad to hear that your experience was straightforward and met your expectations. If there's anything more you'd like to discuss or if you need assistance moving forward, please feel free to reach out.
Ms. Theri is an tremendous person to help with pushing this across the finish line.
Reply from Theri Isaacs - Northpointe Bank
December 15th, 2025 04:14 PM
You are so kind! I am thrilled to be a part of your buying journey. Enjoy your new piece of paradise.
Clear communication and support through the process
Reply from Brett Foster - Northpointe Bank
December 15th, 2025 03:59 PM
I appreciate your feedback, Jeffrey. Ensuring clear communication and providing support throughout the refinance process are priorities for me. It was my pleasure to assist you. Thank you for choosing Northpointe Bank.
4611–4620 of 22290
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender