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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • N
    Nichlas S
    Louisville, KY
    Posted on April 2nd, 2026 12:19 PM
    Chad was awesome and very helpful through the whole process!
    Reply from Chad Paris
    April 9th, 2026 12:19 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    Jeanne J
    Myrtle Beach, SC
    Posted on April 2nd, 2026 12:16 PM
    Jae's was very attentive and reacheable for conversation or text to answer questions for us .
    Reply from James Mahieu - Northpointe Bank
    April 2nd, 2026 12:23 PM
    I'm glad to know that you found me attentive and accessible, Jeanne. Being available to answer your questions is something I prioritize to ensure a smooth and informed purchase experience. Thank you for trusting me and my team to see you through...
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  • C
    Cathy
    Posted on April 2nd, 2026 01:17 AM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from Cathy
    Reply from Owner
    April 4th, 2026 02:10 PM
    Thank you Erin
  • C
    Catherine W
    Windham, NH
    Posted on April 2nd, 2026 01:17 AM
    Jim is thorough and patient, and takes rhe time to explain things so that i undwrstand them hw he keeps his word
    Reply from Jim Van Law - Northpointe Bank
    April 4th, 2026 02:10 PM
    Catherine, thank you for sharing your experience with the refinancing process. If you have any more questions or need further assistance, feel free to reach out.
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    Northpointe Bank - Grand Rapids, MI
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    R
    Reign S
    Posted on April 2nd, 2026 12:56 AM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Reign S
  • J
    Joseph M
    Palmdale, CA
    Posted on April 2nd, 2026 12:56 AM
    Ian is always a pleasure to work with
    Reply from Ian McLellan
    April 9th, 2026 04:32 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • L
    Landon B
    Conneaut Lake, PA
    Posted on April 2nd, 2026 12:51 AM
    First time doing a loan like this. Was happy for the experience and moving forward with it all. Thanks again
    Reply from Christian Durland
    April 9th, 2026 06:17 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • G
    Garrett M
    Posted on April 1st, 2026 10:50 PM
    Ryan Guess - Northpointe Bank has received a review with 5 star rating from Garrett M
    Reply from Owner
    May 29th, 2026 04:25 PM
    Thank you for your 5-star rating, Garrett. I'm pleased to know that your experience with my team met your expectations.
  • R
    Rachel P
    Posted on April 1st, 2026 09:23 PM
    ⭐️⭐️⭐️⭐️⭐️Ryan helped us with our mortgage about a year ago, and we couldn’t have asked for a better experience! He is incredibly knowledgeable, truly one of the best in Memphis. What really stood out was how transparent and honest he was,...
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    Reply from Owner
    May 29th, 2026 04:25 PM
    I'm grateful for your kind words, Rachel. It's appreciated to know that my transparency and guidance made a positive impact on your mortgage experience. I look forward to assisting you and your husband with any future needs. Thank you for trusting...
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  • C
    Christopher H
    Saint Helena Island, SC
    Posted on April 1st, 2026 07:07 PM
    We originally financed with Northpoint and were told by our lender that we would be able to refinance one time with no closing cost. We just refinanced and had to argue with Jim and Northpoint on previous communications. Luckily we had everything...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender