

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Chad was awesome and very helpful through the whole process!
Reply from Chad Paris
April 9th, 2026 12:19 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jae's was very attentive and reacheable for conversation or text to answer questions for us .
Reply from James Mahieu - Northpointe Bank
April 2nd, 2026 12:23 PM
I'm glad to know that you found me attentive and accessible, Jeanne. Being available to answer your questions is something I prioritize to ensure a smooth and informed purchase experience. Thank you for trusting me and my team to see you through...
read more
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Cathy
Reply from Owner
April 4th, 2026 02:10 PM
Thank you Erin
Jim is thorough and patient, and takes rhe time to explain things so that i undwrstand them hw he keeps his word
Reply from Jim Van Law - Northpointe Bank
April 4th, 2026 02:10 PM
Catherine, thank you for sharing your experience with the refinancing process. If you have any more questions or need further assistance, feel free to reach out.
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Reign S
Ian is always a pleasure to work with
Reply from Ian McLellan
April 9th, 2026 04:32 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
First time doing a loan like this. Was happy for the experience and moving forward with it all. Thanks again
Reply from Christian Durland
April 9th, 2026 06:17 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Ryan Guess - Northpointe Bank has received a review with 5 star rating from Garrett M
Reply from Owner
May 29th, 2026 04:25 PM
Thank you for your 5-star rating, Garrett. I'm pleased to know that your experience with my team met your expectations.
⭐️⭐️⭐️⭐️⭐️Ryan helped us with our mortgage about a year ago, and we couldn’t have asked for a better experience! He is incredibly knowledgeable, truly one of the best in Memphis. What really stood out was how transparent and honest he was,...
read more
Reply from Owner
May 29th, 2026 04:25 PM
I'm grateful for your kind words, Rachel. It's appreciated to know that my transparency and guidance made a positive impact on your mortgage experience. I look forward to assisting you and your husband with any future needs. Thank you for trusting...
read more
We originally financed with Northpoint and were told by our lender that we would be able to refinance one time with no closing cost. We just refinanced and had to argue with Jim and Northpoint on previous communications. Luckily we had everything...
read more
2921–2930 of 22249
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender