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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • D
    Drew A
    Columbus, OH
    Posted on April 29th, 2026 06:37 AM
    Ryan was a pleasure to work with and helped us through Every step of the process. Would totally recommend to friends!
    Reply from Ryan Bird
    May 6th, 2026 05:16 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • E
    Eva H
    Prairie Village, KS
    Posted on April 29th, 2026 01:54 AM
    Dan Filipi showed patience and answered my questions thoroughly so I understod the process of purchasing a home. I enjoyed working with him, Dan was very professional and provided excellent customer service. A very pleasant gentleman. Thank...
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    Reply from Dan Filipi
    May 6th, 2026 02:27 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • L
    Leslie H
    Charleston, SC
    Posted on April 29th, 2026 12:26 AM
    Jim and his team were wonderful to work with. Super reponsive, always happy to answer questions. Jim went above and beyond to get everything closed on time and went out of his way to deal with a couple of hurdles that popped up along the way....
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    Reply from Jim Van Law - Northpointe Bank
    April 29th, 2026 01:02 PM
    Leslie, I'm grateful for your kind words and the recommendation. I'm pleased that I could help navigate any hurdles and ensure everything closed on time.
  • S
    Sarah C
    Grand Ledge, MI
    Posted on April 28th, 2026 08:59 PM
    Brett and team were very communicative throughout the process. I always knew exactly what was happening and when to expect the next step.
    Reply from Brett Foster - Northpointe Bank
    May 4th, 2026 11:57 PM
    Sarah, I appreciate your kind words about the communication throughout your refinance process. It's great to hear that you felt informed and knew what to expect at each step. Thank you for trusting Northpointe Bank with your refinance.
  • J
    Johnathan S
    Louisville, KY
    Posted on April 28th, 2026 08:58 PM
    My experience with everyone threw this loan process was awesome. I like that way everyone worked together and got this dun in good timing. I look forward to doing more business with all of you
    Reply from Jesse Cronen - Northpointe Bank
    April 30th, 2026 12:37 PM
    Johnathan, thank you for sharing your experience. I'm glad to hear that the team worked well together and that the process was completed efficiently. I look forward to the opportunity to assist you again in the future.
  • K
    Kelli N
    Eagle Mountain, UT
    Posted on April 28th, 2026 08:38 PM
    Everyone was great to work with and very efficient, making the process easy.
    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    Brady Johnson - Northpointe Bank
    SFTP
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    Kelli N
    Eagle Mountain, UT
    Posted on April 28th, 2026 08:38 PM
    Everyone was great to work with and very efficient, making the process easy.
    Reply from Brady Johnson
    May 5th, 2026 08:38 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • L
    Latoshia S
    Posted on April 28th, 2026 08:27 PM
    BJ Maselli - Northpointe Bank has received a review with 5 star rating from Latoshia S
    Reply from Owner
    May 4th, 2026 05:04 PM
    Thanks Latoshia, we hope you and your family enjoy your beautiful home!
  • L
    Latoshia S
    Strongsville, OH
    Posted on April 28th, 2026 08:27 PM
    BJ was very helpful throughout the entire time. I had a thousand questions all day everyday and he was patient and knowledgeable every step of the way. He checked in on me to make sure I understood every thing.
    Reply from BJ Maselli
    April 28th, 2026 08:36 PM
    Latoshia,Thank you for the kind words—and thank you for your military service. It was truly an honor helping you through the process. I know there’s a lot that goes into it, and I’m always happy to take the time to make sure everything is clear...
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  • for
    David Allen - Northpointe Bank
    SFTP
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    Jeanne B
    Granada Hills, CA
    Posted on April 28th, 2026 07:54 PM
    Mr. Allen was clear, direct and helpful. He helped us to understand all of it when we questions. We would use him again if necessary.
    Reply from David Allen
    May 5th, 2026 07:55 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender