Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Chris Bauman was extremely professional and made himself available at all hours for questions and any concerns. Chris made it very easy to understand all the fees and factors that went into buying a house and I would definitely recommend his...
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Chris was extremely professional and made himself available at all hours for questions and any concerns. Chris made it very easy to understand all the fees and factors that went into buying a house and I would definitely recommend his services...
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Reply from Chris Bauman
May 8th, 2026 07:48 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Chris and team were knowledgeable and efficient
Reply from Chris Bauman - Northpointe Bank
April 30th, 2026 08:10 PM
I'm pleased to hear that you found my team and me knowledgeable and efficient, Jesse. Your feedback is greatly appreciated, and I'm glad we could assist with your purchase. If you have any further questions or need assistance, please don't...
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Trust my lender
Reply from Ray Childs
May 7th, 2026 07:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Gaetano B
Anton was great. Kept me in the loop with everything was very knowledgeable. I felt he had my best interest at heart at all times I was very comfortable with him and would 100% recommend them to anybody I know.
Reply from Anton Auth
May 7th, 2026 06:54 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
responded timely, and with knowledge.
Reply from Matthew Arcari
May 1st, 2026 01:57 PM
Thank you, Robert, for your feedback on working with Matthew Arcari and his team at Northpointe Bank. We're happy to hear that his timely responses and expertise contributed positively to your refinancing experience. Your satisfaction is important...
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Justin Conrad - Northpointe Bank
Great experience with the team as they were very personable, easy going, great with answering questions, very flexible and made my experience as easy as possible. Very thankful for that!!!
Reply from Justin Conrad - Northpointe Bank
May 1st, 2026 02:41 PM
It was such a pleasure to work with you!! CONGRATS on your new home :)
there was way too many versions of the disclosure statements. It wasn't until the last day that we understood the exact closing costs As a prior customer with exceptional credit, you should have offered more discounts in advance instead of...
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Reply from Jesse Cronen - Northpointe Bank
May 3rd, 2026 08:00 PM
Patricia, thank you for sharing your feedback. I apologize for any confusion regarding the disclosure statements and the timing of understanding the closing costs. Your input is valuable, and I will take it into account to improve the experience...
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I cannot say enough good things about BJ & Mindy! They have both been so patient & helpful while I search for the perfect house. I know I can email questions and I get a timely response with straightforward, honest answers. If you're looking...
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Reply from Owner
May 4th, 2026 05:07 PM
Thank you LeaNete! We appreciate the kind words, and we know you will find the perfect home!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender