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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • J
    Jenny F
    Gearhart, OR
    Posted on May 9th, 2026 05:57 PM
    Its never fun going through the financing process. There aways seems to be more that is needed and last minute requirements. It was handled professionally every step of the way. Its just a good reminder of what my clients go through on the...
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    Reply from James Folk
    May 18th, 2026 03:11 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • M
    Mark M
    Posted on May 9th, 2026 04:24 PM
    Dan and his assistant Regina were available, knowledgeable and supportive through this challenging process.
    Reply from Owner
    May 10th, 2026 01:15 PM
    Thank you Mark, I’m excited for you and your new home. You are going to love it!
  • M
    Mark M
    Scottsdale, AZ
    Posted on May 9th, 2026 04:24 PM
    Dan and his assistant Regina were available, knowledgeable and suppportive through this challenging process.
    Reply from Dan Bardenhagen - Northpointe Bank
    May 10th, 2026 02:31 AM
    Mark, I'm grateful for your kind words about my support and Regina's assistance during this challenging process. Our goal is to be available and knowledgeable for our clients, and I'm glad we could be there for you. If you have any further...
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  • D
    Dean R
    Ludlow, MA
    Posted on May 9th, 2026 04:22 PM
    Dave was very professional and communicative.
    Reply from Dave Valino
    May 18th, 2026 05:27 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Northpointe Bank - Grand Rapids, MI
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    B
    Brandon G
    Posted on May 9th, 2026 02:36 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Brandon G
  • B
    Brandon G
    Republic, WA
    Posted on May 9th, 2026 02:36 PM
    My experience was great. we have always used joan as our loan agent because she is straight forward and honest. she also knows what she is doing and it helps make it easier for us. if we ever have questions she is always willing and able to...
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    Reply from Joan Corkill
    May 18th, 2026 06:08 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • D
    Daniel V
    Keyport, NJ
    Posted on May 9th, 2026 02:13 PM
    We did not close on the original scheduled date and were never given a clear reason why. I emailed the team and asked why we weren't closing and never received a return email. We called Ed and left him a voicemail asking why we werent closing...
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    Reply from Ed Napieralski - Northpointe Bank
    May 11th, 2026 01:27 PM
    Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced toward the end of the closing process, as we understand how important updates are during such a significant transaction. Your feedback...
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  • E
    Elizabeth B
    Mooresville, IN
    Posted on May 9th, 2026 01:43 PM
    I've used Ken and Northpointe Bank twice now Both times process was seamless
    Reply from Ken Ahrens
    May 18th, 2026 12:30 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • L
    Linda R
    Nebo, NC
    Posted on May 9th, 2026 01:19 PM
    Thank you for making it easier than expected
    Reply from Ric Johnson
    May 18th, 2026 03:21 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • N
    Nathan E
    Posted on May 9th, 2026 01:18 PM
    John Dziedzic - Northpointe Bank has received a review with 5 star rating from Nathan E
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender