Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
BBBVeryBrett
Reply from Brett Foster - Northpointe Bank
May 11th, 2026 12:41 PM
Thank you for your feedback, Frensi. If there's anything more you'd like to discuss or any additional details you'd like to share, please feel free to reach out to me directly.
Overall the transition went smoothly, however repetitive questions concerning employment and income that were answered and explained multiple times. pur situation is not common but communication between your employees could have avoided the...
read more
Reply from Matthew Arcari
May 12th, 2026 02:56 PM
Thank you, Stacy, for sharing your experience with Northpointe Bank. We're pleased that the overall transition went smoothly, but we're sorry to hear about the repetitive questions regarding your employment and income. We appreciate your feedback...
read more
Quick easy process
Reply from Chad Paris
May 18th, 2026 07:21 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Thomas Tara - Northpointe Bank has received a review with 5 star rating from Jake H
Reply from Owner
May 11th, 2026 01:26 PM
Thank you for the great rating, Jake! I appreciate your support and look forward to assisting you again in the future.
Thomas was amazing ! extremly knowledgeable able to answer any and all questions . He made me feel so comfortable throughout the home buying process and was magical with how we did our rate lock ! Highly recommended and will bebusing him again!...
read more
Reply from Thomas Tara - Northpointe Bank
May 11th, 2026 01:28 PM
Jake, Thank you so much for the great review! Going forward, if you ever need anything please reach out. I am always here to assist.
for
Laurinda Conrad - Northpointe Bank
Laurinda was easy and fun to work with! She was very knowledgeable about the different options for our family! She was very timely and worked quickly to get us closed!!
Reply from Laurinda Conrad
May 18th, 2026 04:45 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
I had a great experience from beginning to end Lindsay was awesome! She kept me informed of everything that was going to be happening and was there to answer any questions or concerns that I may have had day or night She never stopped working....
read more
Reply from Lindsay Ratterman - Northpointe Ban...
May 11th, 2026 02:27 PM
You are too kind. I couldn't be more thrilled for you as you have become a homeowner. Thank you for trusting me! Congratulations on your accomplishments!
for
Brady Johnson - Northpointe Bank
Very easy and straightforward. They checked in often and were very responsive.
Reply from Brady Johnson
May 18th, 2026 06:53 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Very easy and straightforward. They checked in often and were very responsive.
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Dan Bardenhagen - Northpointe Bank has received a review with 5 star rating from Jessica L
Reply from Owner
May 14th, 2026 05:36 AM
Jess, thank you for the perfect rating! I'm glad to know that your experience with me at Northpointe Bank was a positive one. If there's anything else I can assist you with, feel free to reach out.
2231–2240 of 22227
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender