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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • M
    Matthew W
    Jenison, MI
    Posted on May 19th, 2026 07:39 PM
    Dirk was very responsive and knowledgeable about the loan process . He answered all of my questions with great detail to make sure that I understood even thr smallest pieces I would highly recommend Dirk!
    Reply from Dirk Roskam
    May 26th, 2026 07:40 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Jonathan H
    Posted on May 19th, 2026 05:32 PM
    Theri Isaacs - Northpointe Bank has received a review with 5 star rating from Jonathan H
    Reply from Owner
    May 21st, 2026 11:58 PM
    Thank you Jonathan! So happy to help.
  • J
    Jonathan H
    Destin, FL
    Posted on May 19th, 2026 05:32 PM
    Very response, communicative and courteous. We wouldn't have gotten things done without her.
    Reply from Theri Isaacs - Northpointe Bank
    May 19th, 2026 05:42 PM
    Thank you! So happy to help! Enjoy your new beautiful home!
  • S
    Samantha L
    Vienna, VA
    Posted on May 19th, 2026 05:00 PM
    It was a very smooth process that was explained well. Timothy did a great job commuicating every step of the way, especially with a quick timeline.
    Reply from Timothy Tusing
    May 26th, 2026 05:01 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • R
    Randall S
    Posted on May 19th, 2026 03:52 PM
    Very knowledgeable, professional and helpful through the entire process.
    Reply from Owner
    June 23rd, 2026 09:20 AM
    Randall, thank you for your kind words. I'm pleased to know that you found my assistance knowledgeable and professional throughout the process. If you have any more questions or need further help, feel free to reach out.
  • D
    David D
    Caledonia, MI
    Posted on May 19th, 2026 02:37 PM
    Over the years, we have done several mortgages with Josh and have never been disappointed.
    Reply from Josh Schaendorf
    May 26th, 2026 02:38 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • D
    Dennis L
    Orange, CA
    Posted on May 19th, 2026 02:27 PM
    Matt is the best .
    Reply from Matt Howard - Northpointe Bank
    May 26th, 2026 02:27 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • J
    Jane C
    Hendersonville, TN
    Posted on May 19th, 2026 01:41 PM
    Brian and his team were thoughtful, helpful, kind and always available. If I could have given him and them higher than a 10 I would have. If we ever need these services again, Brian is already on speed dial!
    Reply from Brian McGuinness - Northpointe Bank
    June 24th, 2026 08:52 PM
    Jane - thank you so much for the kind words. You and Philip are such great customers - I'm so happy that we could work together again and save you some big bucks on your refinance. Please stay in touch with me if there's any questions or mortgage-related...
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  • A
    Anthony L
    Cincinnati, OH
    Posted on May 19th, 2026 01:37 PM
    John was awesome to work with. Extremely helpful and very informed on what was going on.
    Reply from John Dziedzic - Northpointe Bank
    May 19th, 2026 10:17 PM
    Man I greatly appreciate the kind words. You all were so amazing to work with. Hated missing your closing but we will connect soon. I have a closing gift for you.
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    Northpointe Bank - Grand Rapids, MI
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    Lance S
    Posted on May 19th, 2026 01:36 PM
    Eric Bogdan and Northpointe Bank provided excellent service in helping us to refinance our home loan. We wanted to add funds to reduce the amount of our mortgage and considered recasting the loan with our current mortgage company at first....
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender