

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
There was a problem with the closing funds; however, that was the only thing I found that was tiredness-related.
Reply from Michael Donegan
June 8th, 2026 06:02 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Don L
Tiffany is awesome!
Reply from Tiffany Ressetar
June 8th, 2026 06:19 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
From start to finish Jason help answer any questions I had made the process easy. Leigh-Anne was really easy to work with for all the requested documentation that I needed to provide. They were both very responsive.
Reply from Jason Smith
June 8th, 2026 03:33 PM
I really appreciate the feedback and am looking forward to working with you again.
Easy process and great communication - thanks!
Reply from Matthew Arcari
June 1st, 2026 02:02 PM
Thank you, Joseph, for highlighting the seamless process and excellent communication you experienced with Matthew Arcari and his team at Northpointe Bank. We're grateful for your kind words and pleased to know that everything went smoothly...
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Matthew is great!
Reply from Matthew Arcari
June 1st, 2026 02:02 PM
Thank you, Edward, for your kind words about your experience with Matthew at Northpointe Bank. We're glad to know you found his service great.
Jim was great to work with, very responsive, provided answers to any questions I had, and made the mortgage process incredibly smooth
Jim was great to work with, very responsive, provided answers to any questions I had, and made the mortgage process incredibly
Reply from Jim Koops
June 8th, 2026 08:03 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Brian was very thorough and kept me updated with any new information that was relevant
Reply from Brian Coghill
June 8th, 2026 02:42 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender