Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
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Reviews from Web
Great staff, easy process, and wonderful experienc!
Reply from Kelly Lee
June 10th, 2026 12:31 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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Laurinda Conrad - Northpointe Bank
Great team have worked with them a lot
Reply from Laurinda Conrad
June 10th, 2026 09:26 PM
I really appreciate the feedback and am looking forward to working with you again.
Jim is a tremendous resource in the industry and a great representative of Northpointe Bank. Knowledgable, friendly, prepared and hard working. Jim was always available when needed no matter what time of day or day of the week. We were impressed...
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Reply from Jim Van Law
June 3rd, 2026 01:13 PM
Jay, thank you for your kind words and for highlighting your positive experience. I'm pleased to know that my availability and commitment helped make the refinancing process easier for you.
We have worked with Ryan several times. He is professional, attentive, and a bit of a wizard. He has been able to get us loans when other banks said no. Recently we went through the process with him to refinance a loan and were all the way...
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Reply from Owner
September 29th, 2026 03:27 PM
I'm grateful for your kind words, Alaina. It's always a pleasure to assist you and Yogi.
Jim and his team helped to make what seems like a complicated refnance simple. THis was by far the simplest and easiest closing we've had out of our numerous purcahses/refinances. Glad for the afterhour /weekend availability and speedy email...
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Reply from Jim Van Law
June 3rd, 2026 01:14 PM
Vicky, I appreciate your kind words about the refinancing process with me and my team. I'm pleased to hear that our after-hours availability and quick email responses made the experience simple for you.
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Northpointe Bank - Grand Rapids, MI
The people were great and understanding! They answered all our questions and were super nice!
Everything went smoothly and everyone was very nice!
Reply from Chad Irwin
June 9th, 2026 07:56 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Daniel and Kelly were amazing to work with on the loan process. They were quick to answer all my questions and got everything done in record time! I highly recommend them!
Reply from Daniel Winslow - Northpointe Bank
June 2nd, 2026 07:58 PM
Par, I'm grateful for your kind words and recommendation. I'm pleased to hear that you had a positive experience with Kelly and me during your loan process. If you ever need assistance in the future, please feel free to reach out.
I had a great experience working with Jim at Northpointe Bank! Jim was communicative, helpful, and thorough during the process. Not only did he offer the best rate, but he also made my first refinance smooth. I highly recommend speaking with...
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I had a great experience working with Jim and his team at Northpointe Bank. He was able to give me a very competitive rate that other lenders could not beat. Aside from the best rate, Jim was communicative and thorough with his updates and...
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Reply from Jim Koops
June 9th, 2026 04:41 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender