Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Lindsay is the best! She was very knowledgeable and helped make this process so easy!
Reply from Lindsay Ratterman - Northpointe Ban...
June 9th, 2026 04:13 PM
So, so happy to have been able to help you with this exciting purchase! Thank you for trusting me to help with your first home!!
fast responses. Updates with the process everyday. Open communication.
Reply from Jim Koops
June 15th, 2026 09:40 PM
I really appreciate the feedback and am looking forward to working with you again.
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Justin Conrad - Northpointe Bank
Justin did an amazing job. he was there every step of the way and handled every question we had. We had an upexpected change of plans and he helped us navigate every turn to still get us our dream home.
Reply from Justin Conrad - Northpointe Bank
June 9th, 2026 01:41 PM
So Happy for you guys!! Thank you so much and I wish you the best in your new home. - #YourFavoriteLoanOfficer
The process was smooth and simple. All our questions were answered. We refinanced into a great product and are excited to get our loan paid off quick! Ed and Emily were so friendly, helpful and made the processes seamless.
Reply from Ed Napieralski
June 15th, 2026 04:02 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Chad Paris is just a bright light and a joy to be around! He made the whole process seem simple and routine. Greatly appreciated his support and assistance getting my loan completed quickly and efficiently. 10 out of 10 recommend! - Morgan...
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Chad is just a bright light and a joy to be around! He made the whole process seem simple and routine. Greatly appreciated his support and assistance getting my loan completeld quickly and effieciently. 10 out ot 10 recommend! - Morgan Zant...
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Reply from Chad Paris
June 15th, 2026 12:10 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank
Easy to open the new account
Reply from Northpointe Bank
July 21st, 2026 03:38 PM
Thanks for taking the time to leave a review. We’re grateful you chose Northpointe Bank.
John was solid in helping us with the process.
Reply from John Dziedzic - Northpointe Bank
June 8th, 2026 05:40 PM
Always love repeat clients. Glad you all are moved in and life will settle down so you can get back to normal. Take care and I'm always here if you all ever need anything.
Lindsay Ratterman - Northpointe Bank has received a review with 5 star rating from Meagan R
Reply from Lindsay Ratterman - Northpointe Ban...
June 9th, 2026 04:13 PM
Thank you for allowing me to help with your very first mortgage purchase. I couldn't have been more honored to have helped you!
Craig Martin - Northpointe Bank has received a review with 5 star rating from Jill B
Reply from Owner
June 9th, 2026 03:52 PM
Thank you for the great rating, Jill. I appreciate your support and am here if you need any assistance in the future.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender