Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Ashley was Amazing! Loan process was seamless. From pre approval to closing day there were no surprises. Really took the stress out of the financial part. Her communication skills are top tier. Cant recommend her highly enough.
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Reply from Ashley DeYoung - Northpointe Bank
July 3rd, 2026 01:47 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Adam made the process so easy He provided great communication and was always available for questions. I felt like I was working with a friend even though we never met on person .
Reply from Adam Dublet
July 3rd, 2026 12:30 PM
I really appreciate the feedback and am looking forward to working with you again.
As first time home buyers, we didn't know what we were getting into to but our realtor recommended Northpointe. Ken and his assistant made the whole process 100% easier by being very detailed oriented , working with us every step of the way,...
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Reply from Ken Ahrens
July 3rd, 2026 12:22 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Nichole Longtin - Northpointe Bank
Nichole is and was always there to help and answer my questions whenever I needed her she is a true professional . This decision to refinance was not an easy discussion but it was necessary for me to retire and keep my savings in check so I...
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Reply from Nichole Longtin
July 3rd, 2026 12:13 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Fantastic rates and fantastic team. Lots of help and no surprises.
We had a super tight turnaround time to meet the seller's requests and our loan situation was atypical. Jim quickly gave me the upfront information and then Jim and Kristy did an amazing job following up, getting things approved, and pushed...
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Reply from Jim Koops
July 3rd, 2026 05:13 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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John Pennington
A very smooth process.
Reply from John Pennington
July 2nd, 2026 07:46 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Erik was very informative in the whole process.
He did a great job!
Reply from Erik Henderson
July 2nd, 2026 07:22 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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Gus Vargo - Northpointe Bank
Gus was extremely responsive. i had many questions as I was moving to Florida from MN and things were different and he explained it all.
Reply from Gus Vargo - Northpointe Bank
June 26th, 2026 12:11 PM
Thank you so much Lisa, you were great to work with!!! I love helping fellow Midwesterners find their piece of SW Florida Paradise!!! Enjoy every minute down here and we appreciate you trusting us with such an important decision.
This is our second time working worh Lindsay and she she makes the wntire process simple. She answers all of our questions and always finds us the best possible loan/rates to meet our needs.
Reply from Lindsay Ratterman - Northpointe Ban...
July 2nd, 2026 12:48 PM
Thankful for the opportunity to be able to work with you both to help with this refinance. It means so much for your continued trust. Do not hesitate to reach out for anything!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender