Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Easy process.
Reply from Jesse Cronen - Northpointe Bank
July 6th, 2026 06:20 PM
Kerry, I'm glad to hear that the process was easy for you. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Thanks to Richard, Beth, Adriana for helping me through the process. Couldn’t have done it with out you. Your patience customer service outstanding!
Reply from Owner
July 3rd, 2026 12:12 PM
Thank you for the kind words and willingness to share your experience.
Richard Brandt - Northpointe Bank has received a review with 5 star rating from Jackie B
Reply from Owner
August 4th, 2026 12:55 PM
Thank you.
Everyone at Northpointe great customer service. So very helpful to me. thank you Richard , Beth, Adriana
Reply from Richard Brandt
July 9th, 2026 03:34 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great experience working together on multiple projects!
Matt did an awesome job on multiple complicated loans for us and has been a pleasure to work with. He always answered any time (day or night) and would always get things finished during crunch time! Highly recommend working with him!
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Reply from Matthew Arcari
July 9th, 2026 03:24 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Laurinda Conrad - Northpointe Bank
Laurinda has been my loan officer since I purchased my first home over 20 years ago. She is consistently professional, knowledgeable, personable, and reliable. I trust her with my most significant financial decisions and have followed her to...
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Reply from Laurinda Conrad
July 9th, 2026 03:14 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Tiffany, you and your team are great to work with. Very helpful!
Reply from Tiffany Ressetar
July 9th, 2026 02:26 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Tiffany was available to us (even with the time difference) and provided us with the needed answers and direction we needed.
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John Pennington
John was very helpful throughout the process.
Reply from John Pennington
July 9th, 2026 12:35 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender