Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Good communication, details and updates were handled quickly by Brett and Leigh-Ann (the processor), pushed to get CTC and loan docs out to accomodate my shcedule. Good overall communication and a good rate/fees
Reply from Brett Foster - Northpointe Bank
July 2nd, 2026 03:55 PM
I'm grateful for your kind words, Charles. It's wonderful to hear that both Leigh-Ann and I were able to communicate effectively and accommodate your schedule. I'm pleased you were satisfied with the rate and fees as well. Thank you for trusting...
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Jeff and his team were all friendly and efficient. They kept me up to date on the progress of my loan approval process and replied promptly whenever I had a question. I will be using them in the future and I will be recommending Jeff and his...
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Reply from Owner
July 7th, 2026 02:00 PM
Thank you so much for your kind words and for trusting our team with your financing! It was truly a pleasure working with you. We're committed to keeping our clients informed every step of the way, so it's wonderful to hear that you had a positive...
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Jeff and his team were all friendly and efficient. They kept me up to date on the progress of my loan approval process and replied promptly whenever I had a question. I will be using them in the future and I will be reccommending Jeff and his...
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Reply from Jeffrey Lefkowitz
July 9th, 2026 03:40 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Easy process.
Reply from Jesse Cronen - Northpointe Bank
July 6th, 2026 06:20 PM
Kerry, I'm glad to hear that the process was easy for you. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Thanks to Richard, Beth, Adriana for helping me through the process. Couldn’t have done it with out you. Your patience customer service outstanding!
Reply from Owner
July 3rd, 2026 12:12 PM
Thank you for the kind words and willingness to share your experience.
Richard Brandt - Northpointe Bank has received a review with 5 star rating from Jackie B
Reply from Owner
August 4th, 2026 12:55 PM
Thank you.
Everyone at Northpointe great customer service. So very helpful to me. thank you Richard , Beth, Adriana
Reply from Richard Brandt
July 9th, 2026 03:34 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Great experience working together on multiple projects!
Matt did an awesome job on multiple complicated loans for us and has been a pleasure to work with. He always answered any time (day or night) and would always get things finished during crunch time! Highly recommend working with him!
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Reply from Matthew Arcari
July 9th, 2026 03:24 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Laurinda Conrad - Northpointe Bank
Laurinda has been my loan officer since I purchased my first home over 20 years ago. She is consistently professional, knowledgeable, personable, and reliable. I trust her with my most significant financial decisions and have followed her to...
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Reply from Laurinda Conrad
July 9th, 2026 03:14 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender