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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • F
    Faith E
    Sevierville, TN
    Posted on July 6th, 2026 01:22 AM
    B.J. is the absolute best. He literally held my hand thru the entire process and keep me in the loop at all times. He helped me navigate all aspects of this challenging process and I wouldn't hesitate to recommend him or use him in the future....
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    Reply from BJ Maselli
    July 6th, 2026 04:06 PM
    Thank you so much, Faith, for your incredibly kind words! It was truly a pleasure working with you. I'm glad I could help guide you through the process and make sure you always knew what to expect along the way. Buying or refinancing a home...
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    Deanna S
    Nashville, TN
    Posted on July 5th, 2026 08:32 PM
    Mike was very kind and patient and got us where we wanted to be. Very communicative and easy to work with.
    Reply from Mike Garretson - Northpointe Bank
    July 6th, 2026 03:56 PM
    Hello Deanna and Cole. Thanks for the feedback. It means a lot to me. If I can ever help in any way, please do not hesitate to reach out. Best of luck. Mike
  • K
    Kamal P
    Kihei, HI
    Posted on July 5th, 2026 04:01 PM
    Closed on my condo
    Reply from Dan Bardenhagen - Northpointe Bank
    July 6th, 2026 06:41 PM
    Congrats Kamal! Very glad we were able to help get you into this particular condo complex without a hitch!
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    Brady Johnson - Northpointe Bank
    SFTP
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    Bria E
    Grantsville, UT
    Posted on July 5th, 2026 03:12 PM
    Very easy and seemless process
    Reply from Brady Johnson
    July 13th, 2026 06:13 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    Bria E
    Grantsville, UT
    Posted on July 5th, 2026 03:12 PM
    Very easy and seemless process
    Reply from Jeff Morgan - Northpointe Bank
    September 16th, 2026 01:18 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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    Northpointe Bank - Grand Rapids, MI
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    Logan S
    Posted on July 5th, 2026 02:56 PM
    Joe and David were a great help throughout the whole process!
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    Logan S
    Blairstown, NJ
    Posted on July 5th, 2026 02:55 PM
    Joe and David were amazing and a great help throughout the whole process!
    Reply from Joseph Ciullo
    July 13th, 2026 03:03 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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    Northpointe Bank - Providence
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    Giana F
    Posted on July 5th, 2026 12:52 PM
    I had a great experience with Justin Conrad and his team! They were knowledgeable, responsive, and supportive throughout the entire home-buying process. Everyone communicated clearly, answered all of my questions promptly, and made sure I understood...
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    Justin Conrad - Northpointe Bank
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    Giana F
    Lincoln, RI
    Posted on July 5th, 2026 12:52 PM
    I had a great experience because Justin was knowledgeable, responsive, and supportive throughout the entire home-buying process. He communicated clearly, answered all of my questions promptly, and made sure I understood each step, which made...
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    Reply from Justin Conrad - Northpointe Bank
    July 6th, 2026 02:40 PM
    Thank you so much Giana! SO happy and excited for you :)...CONGRATS ON YOUR NEW CONDO - #UrFavLO
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    Neil Russo - Northpointe Bank
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    Ryan D
    Warwick, RI
    Posted on July 5th, 2026 12:44 PM
    things went fast and smoothly
    Reply from Neil Russo
    July 13th, 2026 07:28 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender