

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM(Open now)
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Reviews from Web
Margie short and her team made a process that could be very challenging at times very smoothly. If you need someone that will lead you in the right path to reaching your goal to own on your home Margie is the one to make it happen. Exceptional...
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James answered any questions that we had.
He was pleasant and professional. He is a big reason we will recommend your services, to family and friends. He is a valuable asset to your business. Thank You!!!
Reply from James Folk
July 24th, 2026 05:33 PM
I really appreciate the feedback and am looking forward to working with you again.
Tyler and his team were great to work with and made the mortgage process easy. This was our first home purchase in over 30 years. They worked with us every step of the way making sure the entire process was stress-free and smooth. Tyler is...
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Chad made the process very simple. The communication between my realtor and Chad was seamless.
Reply from Chad Paris - Northpointe Bank
July 17th, 2026 06:11 PM
Thank you so much for the 5-Star review, Derek. Much appreciated and so excited for you guys (and your growing family) ono your beautiful. Thanks for trusting in us to not only help purchase your new home, but put together a plan in which we...
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I've had the opportunity to get to know Cody with Northpointe Bank and have been impressed with his professionalism, responsiveness, and knowledge of the mortgage industry. As a fellow veteran I always appreciate clear, concise plans. Cody...
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Very good communication . Very helpful staff no matter which staff member it was
Reply from Jesse Cronen - Northpointe Bank
July 17th, 2026 01:01 PM
Charles, I appreciate your feedback. I'm glad to hear that the communication and assistance from the team were helpful throughout your experience. If you need any further assistance, please feel free to reach out.
Jefferey has handled multiple clsings of mine . He has great knodledge as always finds ways to resolve issues that might arrise in the process . He is my go to guy for mortgages and refis's !
Reply from Northpointe Bank: Jeffrey Lefkowitz...
August 31st, 2026 07:07 PM
Chris, I really appreciate your continued trust! It’s always a pleasure working with you, and I’m grateful to be your go-to guy whenever you need mortgage help. Thank you for the kind words!
Jerry maintains constant feedback until the loan is approved . He and Colleen work together like a dynamic team Jerry also provides great mentorship about issues revolvinf around money Most importantly Jerry is just a very nice person
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Reply from Jerry McClain - Northpointe Bank
July 21st, 2026 05:05 PM
Richard, I appreciate your kind words. I'm glad to hear that you found the constant feedback and mentorship valuable throughout the loan process. Working with Colleen as a team is always a great experience, and it's wonderful to know that it...
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I have worked with Margie in the past and she has always gone above and beyond to ensure that I understood what was going on , provided exceptional service and even provided amazing support when the stress of finding the right hous. Margie...
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Reply from Margie Short
July 23rd, 2026 12:38 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Adam and Nelly were detailed oriented. Which meant at every mile stone there was nothing I was confused about. I closed on my loan with in 45 day which is great because in NY things can take some time. i I would highly recommend Adam and Nelly...
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Reply from Adam Dublet
July 23rd, 2026 12:32 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender