Northpointe Bank - Grand Rapids, MI's Cover Image
Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(888) 672-5626
Grand Rapids, MI
https://www.northpointe.com/
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • for
    Northpointe Bank - Grand Rapids, MI
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    Taylor H
    Posted on July 22nd, 2026 06:52 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Taylor H
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    Brandon Meier - Northpointe Bank
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    Taylor H
    Dripping Springs, TX
    Posted on July 22nd, 2026 06:52 PM
    Brandon was great! Very responsive, was able to answer all my questions and got me a great deal.
    Reply from Brandon Meier
    July 29th, 2026 06:52 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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    Northpointe Bank - Providence
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    Cristina T
    Posted on July 22nd, 2026 06:52 PM
    Northpointe Bank - Providence has received a review with 5 star rating from Cristina T
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    Justin Conrad - Northpointe Bank
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    Cristina L
    North Providence, RI
    Posted on July 22nd, 2026 06:51 PM
    Working with Justin was an amazing experience from start to finish. He made what could have been a stressful process feel simple and manageable. Even know we had a few hurdles .He was always available to answer my questions, explained everything...
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    Reply from Justin Conrad - Northpointe Bank
    July 22nd, 2026 06:56 PM
    It was amazing working with you, thank you so much for the opportunity! So happy we could get it done :)
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    Ian McLellan - Northpointe Bank
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    Georgi M
    Posted on July 22nd, 2026 06:20 PM
    I had a very disappointing experience with this loan officer. Without clearly explaining it to me or obtaining my informed consent, a hard inquiry was run on my credit report when I was expecting only a soft credit check during the initial...
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    Reply from Ian McLellan - Northpointe Bank
    July 23rd, 2026 05:12 PM
    Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet your expectations. For applications like yours that are submitted through HOME, required disclosures are provided during the application process...
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    Northpointe Bank - Grand Rapids, MI
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    Amy C
    Posted on July 22nd, 2026 05:38 PM
    Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Amy C
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    Alan Lacey - Northpointe Bank
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    Amy S
    Louisville, KY
    Posted on July 22nd, 2026 05:37 PM
    Wonderful experience from start to finish!
    Reply from Alan Lacey
    July 29th, 2026 05:38 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    Paul Munsie - Northpointe Bank
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    Pollyann L
    Vero Beach, FL
    Posted on July 22nd, 2026 03:48 PM
    Paul and Jenn were phenomenal.The mortgage process was painful and degrading. I was being kind giving an OK rating. The mountain of documentation provided together with credit reports should have told a very clear story. Instead it felt like...
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    Reply from Paul Munsie - Northpointe Bank
    July 23rd, 2026 04:27 AM
    Thank you for sharing your experience, Pollyann. I'm sorry to hear that the mortgage process felt challenging and frustrating for you. I appreciate your feedback and will certainly take it into consideration to help improve our processes, to...
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    Brittney Benjamin - Northpointe Bank
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    Kelsey C
    Charleston, NY
    Posted on July 22nd, 2026 03:17 PM
    Brittney was amazing to work with and working with her was a 10/10 experience. However, working with the underwriter, the bank attorney, and other northpointe staff was tedious, tiresome, and overwhleming. Overall, I would reccomend Brittney...
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    Reply from Brittney Benjamin
    July 29th, 2026 03:18 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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    Northpointe Bank - Charlotte
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    Phil O
    Posted on July 22nd, 2026 02:37 PM
    Northpointe Bank - Charlotte has received a review with 5 star rating from Phil O
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender