Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
8 AM to 5 PM
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Reviews from Web
Robert is an extremly pleasant person to deal With and is very knowledge. He could answer all of our question with clear answers That were easy to understand. He made this process feel much easier and less stressful than i thought it would...
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Reply from Robert DiRusso
October 14th, 2026 05:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Chris was awesome to work with. I will definitely recommend Northpoint to my friends and family in the future. Thanks for making our dream come true!
Reply from Chris Bauman
October 14th, 2026 03:11 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Friendly and very helpful
Reply from Alan Lacey
October 14th, 2026 01:58 PM
I'm glad to hear you found my assistance friendly and helpful, Chase. It's always my goal to make the purchase process as smooth as possible for clients at Northpointe Bank. If there's anything else you need, feel free to let me know.
We got approved and Chad did a great job explaining everything by to us
Reply from Chad Paris - Northpointe Bank
October 14th, 2026 12:42 PM
Congrats on the new house and new baby!! What a great time for you all with so many amazing changes and I am so thankful I got to be a part of it! Appreciate you all trusting in me and bearing with me as we had to work through some logistics...
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Chad Paris exceeds expectations at literally every point of the home buying process and always makes the experience feel personal. We will not even consider another lender as long as Chad is in the field.
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Reply from Chad Paris - Northpointe Bank
October 14th, 2026 12:45 PM
Goodness gracious....I am not even sure how to respond to this or thank you enough! WOW! This review means the world to me because it's more than just a closing for me, I want everything to be the absolute best for you guys. I appreciate you...
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I found Northpointe Bank to be hardworking and genuinely committed to getting me financed. They were responsive when I had questions or concerns, straightforward in their dealings with me, and worked hard to keep the process moving forward....
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At the end of the day, Northpointe was responsive, supportive, and got the job done and I greatly appreciate their hardwork and dedication in accomplishing that.
Reply from Richard Brandt - Northpointe Bank
October 14th, 2026 09:44 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Complicated loan with a bunch of moving parts but got it done!!
Reply from Owner
October 9th, 2026 02:10 PM
I'm glad to hear that we were able to navigate the complexities of your loan successfully, William. At Northpointe Bank, ensuring a smooth process for our clients is very important, and I'm pleased it all came together well for you.
Underwriting was tough but understandable as to their concerns.
Reply from Jesse Cronen - Northpointe Bank
October 6th, 2026 06:20 PM
William, I appreciate your understanding of the underwriting process. At Northpointe Bank, we strive to ensure that all aspects are handled with care, and I'm glad we could address the concerns effectively together.
Home buying made easy
Reply from Dustin Mistelske - Northpointe Bank
October 6th, 2026 05:39 PM
Love it!!! Super happy for you all!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender