New American Funding, Santa Ana, CA
Santa Ana, CA
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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The time taken to process everything could have been better/more expedited. The timing was not a reflection of Melanie or Lisa.
Reply from Melanie Edwards
October 8th, 2026 02:43 PM
Matthew, I appreciate your understanding and kind words. I'm sorry to hear that the process took longer than expected. If you have any further questions or wish to discuss this, please feel free to reach out to me directly.
¡Servicio genial! Me ayudaron muchísimo con todo el proceso de cierre de mi casa, siempre ofreciéndome las mejores opciones y explicándome todo claramente. Fueron muy fáciles de contactar y siempre respondieron súper rápido. Definitivamente...
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Reply from New American Funding - Africa Gibb
September 28th, 2026 02:57 PM
Muchisimas gracias Charbel por compartir tu experiencia conmigo y mi equipo! Estamos felices de que ya estes estrenando tu casa nueva. Fue un placer poder ayudar y guiar durante este importante paso! Te deseamos todo lo mejor! Aqui estamos...
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Joy helped me buy my first house which was amazing! I am so happy with my home.
Reply from New American Funding - Joy Schneckl...
September 29th, 2026 06:47 PM
Congratulations again on your very first home!! We are so happy for you!! Thank you for allowing us to help you! 🏡❤️
for
Lisa went above and beyond! She always answered every question, and explained things thoroughly. It felt more like conversation that a business transaction, which I appreciated so much. She was patient and friendly and just overall a wonderful...
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Reply from Lisa Seibert
September 28th, 2026 03:50 PM
Jill, I'm happy to hear that you felt our interactions were more conversational than transactional. It's great to know I answered your questions and provided thorough explanations. Thank you for appreciating my patience and friendliness, I...
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Super friendly and helpful, always willing to answer any questions and help you understand the process.
Reply from Kelley Sullivan
October 8th, 2026 02:31 PM
I'm grateful for your kind words, Eve. It's nice to know that you found my support friendly and helpful throughout your experience with New American Funding. If you ever have more questions, I'm here to assist.
several time I was unable to reach Ryan, during closing week. I was not informed on anything they change my downpayment without saying anything. my closing was postpone several time without anyone knowing what is going on.
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Reply from Ryan Tapp
October 8th, 2026 02:23 PM
Kuan, I'm sorry to hear about the communication issues and changes during your closing week. It's important to me that you feel informed and supported throughout the process, and I'm disappointed that this was not your experience. Please reach...
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the overall process
Reply from Lamarr Parker
October 8th, 2026 02:22 PM
I'm happy to know that the overall process met your expectations, Chauntay. At New American Funding, we aim to provide a smooth experience, and your feedback is greatly appreciated.
Rodney made the process ultra smooth; he was concise and to the point and helped us navigate our first mortgage. We are thankful for his help and expertise
Reply from Rodney Duncan
October 8th, 2026 02:21 PM
Thomas, I'm happy to hear that I could make your first mortgage process smooth and straightforward. It's important to me that my clients feel well-supported, and I'm glad my expertise was helpful to you. Thank you for choosing New American...
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Michelle is one of the best in the business. Would not hesitate to recommend her to anyone!
Reply from MICHELLE LAMBRICH
October 5th, 2026 03:08 PM
Thank you for the kind review. I sincerely appreciate your trust and recommendation!
Kept things on track and answered questions that we didn't have any clue about
Reply from New American Funding - Dean Machika...
September 28th, 2026 03:30 PM
Thank you David. Very happy for you both and congratulations on building your new home!
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing