New American Funding, Santa Ana, CA

Santa Ana, CA

4.88

(471,792)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com

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4.88

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Prompt responses - tailored advice and work.

Reply from Dennis Marshall

October 12th, 2026 01:46 PM

Simon, I'm pleased to know that you appreciated the prompt responses and tailored advice I provided at New American Funding. It's great to hear that my work met your needs.

She did a very good job.

Lisa Sharman is a great loan officer. A pleasure to work with

Reply from Owner

October 12th, 2026 06:35 PM

Thank you, Linda, for your kind words. I'm pleased to hear that working with me was a pleasure. It was wonderful assisting you with your loan at New American Funding.

Lisa did a great job. She was available to answer questions when needed or promptly called back

Reply from Lisa Sharman

October 5th, 2026 05:14 PM

Thank you. That is so sweet of you to say Linda. I hope you enjoy your beautiful new home for many years to come! :)

It just wasn't as seamless as the first time through. The continuous resending of documents was rediculous . I was told documents were not received when I had verification that they were received and opened. One set of documents I sent were...

Reply from Jeff Donohue

October 12th, 2026 02:03 PM

Robert, I'm truly sorry to hear about the difficulties you experienced with the document process this time around. It sounds incredibly frustrating, and I apologize for any inconvenience caused by the repeated requests and verification issues....

Tasha was amazing working late to ensure the paperwork was done. Orlando also stayed on loan process

Reply from Orlando Gonzalez

October 12th, 2026 08:39 PM

Charles, I appreciate you highlighting Tasha's dedication and my involvement in the loan process. At New American Funding, we work hard to support our clients effectively. If there's anything else you need, please feel free to reach out.

Sydney is an amazing and dedicated person. She helped ease my mind about the process and took the time to explain every step of it as well. She's great at communication. She's super sweet and personable. She's hands on at every step and very...

Reply from SYDNEY LUKES

October 1st, 2026 05:14 PM

You are such a sweetheart, Andrea! These words mean more to me than you know. Thank you SO much for trusting in me and allowing me to guide you through this crazy but VERY exciting journey! I wish you nothing but greatness, success, blessings,...

I already told you in my previous response. It had nothing to do with Willard or Brian and everything to do with the underwriting/condo department. Honestly their behavior should be flagged for review.

Reply from Willard Chubb

October 12th, 2026 04:21 PM

Rachel, I appreciate you sharing your concerns about the underwriting/condo department. While it seems this issue wasn't related to my actions or Brian's, I'm sorry for any frustration you experienced. Please feel free to reach out directly...

Everything was electronic, so I never met anyone or talked to anyone. Even the emails were auto generated.

Reply from Matt Allsopp

October 12th, 2026 03:58 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Everything. From the onset they were on top of their game. I had nothingto worry about all through. Will definitely recommend.

Reply from New American Funding - Andrea Lopez

October 1st, 2026 02:25 PM

Titus, I'm happy to know that you felt confident and worry-free throughout the process with us at New American Funding. Thank you for your recommendation and for sharing your positive experience.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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