

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Good job great communication.
Reply from Felicia Battaglia
June 27th, 2024 03:45 PM
I sincerely appreciate your positive feedback, Francisco. Communication is a key aspect of maintaining customer satisfaction, and I'm delighted to hear that you were pleased with my service. It was a pleasure serving you at Mason-McDuffie Mortgage....
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Kim is such a pro and so knowledegable about the market and products available for my clients. She is a delight to work with; an excellent communicator and respectful to my clients who appreciate her experience and counseling.
Reply from Kim Marcarelli
June 3rd, 2024 07:22 PM
Thank you!
Mike made this entire transaction smooth and seemingly effortless. Although I know it was probably 100% the opposite on his end and an incredible difficult task to complete. We closed this in 2 weeks and my client won the offer because of Mike’s...
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Reply from Mike Walsh
April 28th, 2025 05:52 PM
I'm thrilled to hear that the transaction went smoothly and that your client was able to secure the offer. It was a pleasure working with you again, and I appreciate your continued trust and referrals. Your positive feedback means a lot, and...
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Working with Riley as our lender was an exceptional experience. He went above and beyond to ensure we felt comfortable and confident in securing our loan from the first conversation we had with him. Can't recommend working with him enough!
Reply from Owner
January 9th, 2026 09:43 AM
Thanks for your great review, Kyle and CONGRATS on your new home loan! :) We're lucky to have Riley here at MasonMac!
Riley went above and beyond to ensure we had ample communication and insight to our loan details. Top it all off with the fact that he is an extremely nice guy & fun to talk to, and overall this was a top tier experience.
Reply from Riley Hayes
June 3rd, 2024 04:58 PM
Hey Kyle, really appreciate your kind words and the 5-star rating. It was a pleasure helping you and Natalie understand your options and I'm glad that you had a great experience. Always here to help! - Riley Hayes
I have nothing but great things to say about Mason-McDuffie Mortgage, especially Rebecca Milliken and her team. The support, communication, and general service level provided from her and her team has been nothing short of outstanding.I've...
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Reply from Owner
January 9th, 2026 09:43 AM
CONGRATS on your first home purchase, Ryan! :) Thanks for taking the time to write this lovely review - we're grateful for Rebecca and her team here at MasonMac!
Rene was the best! She made what is usually one of the most stressful events in your life to a really pleasant experience!
Reply from Renee Jones
June 14th, 2024 04:47 PM
Whoohoo! Thank you so much for review. Welcome to Cali and enjoy your new home. Renee
Great
Reply from Owner
January 9th, 2026 09:43 AM
Thanks, Sang! :)
Everything great
Reply from Kim Marcarelli
June 3rd, 2024 07:22 PM
Thank you!
Jane Doe has received a review with 5 star rating from Debra O
Reply from Owner
January 9th, 2026 09:43 AM
Thanks so much, Debra! :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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