

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kelly Ross-Hagans is amazing! She is knowledgeable, professional and made the entire process smooth and stress-free. I will refer her to everyone!
What an amazing experience. Getting a loan was stress free.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks so much, Aimee. We love to hear feedback like yours. Glad everything went well and was stress free! We appreciate you!
Michelle is wonderful with communication we were kept apprised of how the loan process was going the entire time. She also made the entire transaction go so smoothly. Highly recommend her and her team!-Amy Hubbard, Windermere Group One
Reply from Owner
January 29th, 2026 12:00 AM
So great to hear, Amy! It's great to work with you and your team at Windermere Group One! We're really happy everything worked out smoothly. Sending a BIG CONGRATS to you and your clients! : )
My client and I saw a home on a Wednesday before a holiday weekend. Tom and his team jumped in that night to get my buyer ready to write a competitive offer, such that we were in contract, and pending, before the holiday weekend! Open house...
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Rose was incredibly compassionate and helpful during entire home buying process. Her availability in answering all of our questions and guiding us through this strenuous process was invaluable.
Kelly is wonderful to work with. She is kind, honest and made me feel safe as well as confident throughout the homeloan process. I have already given her information to several co-workers and fraiends. Kelly is the best!
Reply from Kelly Ross-Hagans
July 29th, 2024 06:09 PM
Robin, thank YOU! You know I am so happy to always help you and I am thrilled that you are enjoying your home!
Personal service, easy to speak to and always closes on time.
Reply from Jeremy Steffens
January 8th, 2025 07:31 PM
I'm thrilled to hear that you're satisfied with the service you received, Leslie! I strive to make the mortgage process as smooth and straightforward as possible and it was great to work with you and our past clients again!. Don't hesitate...
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I just love the way Frank Magaña is so well knowledged in his field and the overall process of buying or selling a home. He has always put me at ease and explained in detail how things worked when I have had a question and he has done the same...
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I enjoyed working with Andrea. It was the first time we connected to help my clients with a purchase and I felt we connected and communicated well. Andrea was on top of her game and also flexible. She seemed to truly care about the best possible...
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Very thorough, professional and experienced She made our loan process simple
Reply from Kim Marcarelli
July 26th, 2024 07:01 PM
Thank you Joanne!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.