

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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She kept us informed. She is very friendly. We feel comfortable with her service. She is very knowledgeable and trustworthy. We felt she was taking care of us and not just a customer. We loved working with her.
Reply from Kathy Weaver
August 7th, 2024 04:35 PM
It's fantastic to know that you felt comfortable and well-taken care of throughout our time together. I always aim to provide the best possible service and your feedback is an encouraging confirmation. It was a pleasure to work with you, and...
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Brian Linchey is amazing. He stays current on all information, responds to inquiries efficiently and intelligently. He also seems to have an endless supply of patience and has always kindly addressed all of my questions and concerns. I cannot...
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Reply from Owner
January 9th, 2026 09:32 AM
Thank you Lisa for such kind words, you and your parents are such a pleasure to work with and know. You are my kind of people. :)
Frank Magana has received a review with 5 star rating from Cindy T
Rosa is the most knowledgeable and experienced loan officer I have ever worked with.
Absolutely fantastic experience working with Melanie! Her expertise and dedication made the entire process smooth and stress-free. Melanie was always available to answer questions, provided clear explanations, and worked tirelessly to get the...
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Tai was always available and made the whole process easy!
Reply from Tai Boutell
August 13th, 2024 05:32 PM
Thank you, Laurel! Appreciate working with you and congratulations!
Dana and her team are truly the best. They are knowledgeable, kind, prompt, and the sweetest people. As long as Dana is in business I will not go anywhere else for the services she offers.
Reply from Dana Orr
September 4th, 2024 03:31 PM
Wow... Thank you for such kind words... and I SO enjoyed visiting with you. I appreciate you and don't plan on retiring anytime soon...
Take care~
Tommy Madewell handled the situation very well. Him and his team was on top of everything and were very thorough and prompt about getting the information from me to get the loan processed. Also they got back to me about issues I had quickly....
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Reply from Patty Seagrave
December 16th, 2024 07:25 PM
You are correct, Tommy Madewell is fantastic. We have a wonderful team in place to help get you into your new home! One of the advantages of our office is we do almost everything in-house which makes the process move much smoother. I know you...
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good communication and very responsible
Matt has and is very helpful with any questions I may have. He takes the time to talk and explain the information. He is kind and values his clients. Talks in a pleasant manner.
Reply from Matt Miller
August 22nd, 2024 06:28 PM
I am very happy to have helped you buy your forever home. Thank you for your kind review.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.