

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Communication was fabulous. So appreciated by an older gal like me. Karla is the best! She made things so pleasant. Thanks, Karla.
Reply from Karla Legas
October 18th, 2024 06:36 AM
You were a pleasure to work with. I appreciate your kind words...Congratulations on your new home!
So easy to understand. Karla made the procedure very pleasant.
If the need arises, Karla will be our first call.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for your feedback and great review, Tom! :)
Caycee is very informative and friendly.
Reply from Cayce Connell
October 18th, 2024 04:35 PM
Thank you for the generous rating and kind words, Ian. It was my pleasure to assist you and I'm glad to hear you found the information I provided helpful.
Karla is extremely knowledgeable, very reachable and responsive and just knows how to get it done.
Reply from Karla Legas
October 17th, 2024 04:40 PM
Thank you so much for your kind words :) It was my pleasure!
Speedy and good transaction.
Jennifer is responsive and communicative. She checks back in and has great follow through. Thank you Jennifer for helping us close the Olson file.
Reply from Jennifer Mize
October 17th, 2024 07:54 PM
Thank you for your kind review, Brian and Sydney. The Olsons are amazing, and the purchase of their new Reno ranch was very important to me. I appreciate how well we worked together and your attention to detail. Please reach out if you need...
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Jeremy and his team are knowledgable and stay on top of the transaction. They are quick to respond and answer questions. Jeremy made sure that my client was informed and my clients were very happy with the process. Thank you Jeremy and your...
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Mason-McDuffie Mortgage has received a review with 5 star rating from Amy C
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome review, Amy! :)
Carla and I have worked together in the past. She has always been a great person to work with. She really knows her field and is quick to answer any and all questions.
Reply from Carla Hitchner
October 17th, 2024 04:37 PM
Thank you for the kind words, Tobey :) You're amazing to work with as well! Hope everything is going well with the move!!
Tiffani does the best job explaining to the client what to expect and how the process works. She provides excellent service and is always available to answer questions. Another great job by Tiffani!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.