

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Ross and Erin were both great I liked the No BS , strictly business approach they answered all of our questions, explained the process clearly, and were very responsive . The online transactions made everything quick and seamless I'd definitely...
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Reply from Ross Foster
November 2nd, 2024 06:09 PM
I love and appreciate this feedback Tony. Thank you! Congratulations to you and Evelyn on your move and new home!
financing and refinancing are not the easiest to do. Ross helped me to make sense of the process and get it done. I appreciate his attention to detail and care.
Reply from Ross Foster
November 2nd, 2024 06:08 PM
Thank you for your kind feedback Anna and we loved working with you again! Congratulations!
Charles was very honest, knowledgeable and always available to answer any questions we had regarding our home buying process. So glad we were able to work with him and his team!
Reply from Charles Sterni
January 3rd, 2025 06:18 PM
I'm thrilled to hear that you had such a positive experience with me and my team. Thank you for taking the time to leave this wonderful review and for giving me a perfect rating. If you have any more questions in the future, don't hesitate...
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Karen listened to my wishes and worked with them in mind. She was very responsive and clear when I asked questions. We managed to close super quickly and Karen contributed to that by being on top of our to-do list. I liked how often she checked...
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Karen listened to my wishes and worked with them in mind. She was very responsive and clear when I asked questions. We managed to close super quickly and Karen contributed to that by being on top of our to-do list. I liked how often she checked...
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Have loved working with Nathan over the past year. Very communicative and always able to break things down so we understand
Reply from Nathan Cousins
December 20th, 2024 09:35 PM
It was awesome to reconnect with you guys and make it a huge win for you with a refi. Go team! Hope to see you around the neighborhood.
This is this first time buying a house. I was initialy intimidated by the process but Zachary made it so very easy and seamless. He clearly and concisely communicated every step of the process in an extremely timely manner. He answered all...
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I had a wonderful experience working with Marylou as my preferred and partner lender. She assisted me with my personal refinance and also helped my client find the best lowest rate. Marylou was professional, knowledgeable, and proactive throughout...
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Reply from Owner
October 7th, 2025 12:00 AM
Thank you so much for the wonderful review! It’s such a pleasure working with you all throughout!!
Karen listened to my wishes and worked with them in mind. She was very responsive and clear when I asked questions. We managed to close super quickly and Karen contributed to that by being on top of our to-do list. I liked how often she checked...
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Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the great feedback and CONGRATS on your new home loan! :)
Working with Katerina was a real pleasure. With this being an employee loan she gave me full access to help with the file. Closed on time without any problems.
Reply from Katerina Stephens
November 1st, 2024 09:22 PM
Thank you so much for the kind words, Dianne! I'm thrilled to hear that you had a positive experience with your employee loan. It was a joy working with you and I'm glad to know everything went smoothly and closed on time. If you ever need...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.